Summary
Security Officer
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. Maintains strict confidentiality standards at all times. Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required. Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times. Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation. Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. Voluntary participation in various departmental committees, task forces, and teams. Performs other duties as assigned. Complies with all policies and standards.
Bachelor's Degree Criminal Justice - preferred. Class D Passenger Vehicle Driver's License [State License] - preferred. Basic Life Support [BLS Certification] - preferred. Basic Officer Certification [CHSO] - preferred. Supervisory Certification [CHSS] - preferred. MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal - preferred.
Physical Requirement: Standing 34-66%, Walking 34-66%, Sitting 3-33%, Lifting 34-66%, Carrying 34-66%, Pushing 3-33%, Pulling 3-33%, Climbing <2%, Balancing 34-66%, Stooping 3-33%, Kneeling 3-33%, Crouching 3-33%, Crawling <2%, Reaching 34-66%, Gross Manipulation (Handling) 34-66%, Fine Manipulation (Fingering) 34-66%, Feeling 67-100%, Foot Use <2%, Vision – Far 67-100%, Vision – Near 67-100%, Talking 67-100%, Hearing 67-100%.
Onsite
311 Service Road
Scheduled Weekly Hours: 8
Employee Type: Regular
Work Shift: Evening (United States of America)
Pay Range: $23.34 - $33.37/Hourly
Grade: 5
Job Description
Security Officer
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. Maintains strict confidentiality standards at all times. Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required. Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times. Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation. Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. Voluntary participation in various departmental committees, task forces, and teams. Performs other duties as assigned. Complies with all policies and standards.
Bachelor's Degree Criminal Justice - preferred. Class D Passenger Vehicle Driver's License [State License] - preferred. Basic Life Support [BLS Certification] - preferred. Basic Officer Certification [CHSO] - preferred. Supervisory Certification [CHSS] - preferred. MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal - preferred.
Physical Requirement: Standing 34-66%, Walking 34-66%, Sitting 3-33%, Lifting 34-66%, Carrying 34-66%, Pushing 3-33%, Pulling 3-33%, Climbing <2%, Balancing 34-66%, Stooping 3-33%, Kneeling 3-33%, Crouching 3-33%, Crawling <2%, Reaching 34-66%, Gross Manipulation (Handling) 34-66%, Fine Manipulation (Fingering) 34-66%, Feeling 67-100%, Foot Use <2%, Vision – Far 67-100%, Vision – Near 67-100%, Talking 67-100%, Hearing 67-100%.
Onsite
311 Service Road
Scheduled Weekly Hours: 8
Employee Type: Regular
Work Shift: Evening (United States of America)
Pay Range: $23.34 - $33.37/Hourly
Grade: 5
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