Student Worker (SC - Student Development)

Job Description

SUMMARY DESCRIPTION

Under the direction of an appropriate manager or administrator, the Lead Peer Mentor provides peer mentoring and serves as a student leader within the assigned Peer Mentor program. In addition to providing direct support to a limited caseload of students, the Lead Peer Mentor assists with coordinating mentor activities, supporting the onboarding and training of Peer Mentors, and communicating program information and student needs to program staff. The position serves as a resource and role model for other Peer Mentors and assists with the planning and implementation of workshops, orientations, outreach activities, and other program events.

The Lead Peer Mentor is expected to demonstrate strong leadership, initiative, communication, organization, and interpersonal skills; serve as a positive role model; and maintain appropriate boundaries while referring complex student concerns to program staff or appropriate campus resources.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Provide peer mentoring and support to an assigned caseload of students through individual meetings, regular check-ins, and other approved forms of communication.

Serve as a positive role model and student leader for Peer Mentors by demonstrating professionalism, dependability, initiative, and effective communication.

Assist Peer Mentors with questions regarding program procedures, activities, and resources, referring questions or concerns requiring staff assistance to the appropriate program staff.

Assist with coordinating and facilitating Peer Mentor team meetings, training sessions, orientations, and other program activities.

Support the onboarding and training of new Peer Mentors by helping communicate program expectations, procedures, resources, and best practices.

Assist program staff with planning, coordinating, and implementing workshops, orientations, student activities, outreach efforts, and campus events.

Help coordinate mentor assignments, schedules, activities, and communications as directed by program staff.

Maintain accurate and timely program documentation, including mentoring contact logs, participation records, event information, and other program-related records.

Communicate regularly with program staff regarding student needs, mentoring activities, program participation, and issues that may require additional support or follow-up.

Identify and appropriately refer students to campus resources and services when needs extend beyond the scope of peer mentoring.

Assist with outreach and recruitment activities designed to increase student awareness and participation in the Peer Mentor program.

Represent the Peer Mentor program at campus events, outreach activities, student panels, committees, and other approved activities.

Provide feedback to program staff regarding Peer Mentor activities, student engagement, program operations, and opportunities for improvement.

Assist with the recruitment, selection, onboarding, and training of Peer Mentors, as directed by program staff.

Maintain appropriate confidentiality and professional boundaries when working with students and handling student information.

Perform other related duties as assigned.

QUALIFICATIONS

Knowledge of:

Basic principles and practices of peer mentoring, student engagement, and student success.

Campus resources, programs, and services relevant to the students served by the assigned Peer Mentor program.

Basic leadership, teamwork, and group facilitation principles.

Effective communication and interpersonal practices.

Basic event planning and coordination practices.

Basic recordkeeping and documentation practices.

Common computer applications, including email, word processing, spreadsheets, and virtual communication platforms.

Principles of confidentiality, professional boundaries, and appropriate handling of student information.

Skills and Abilities to:

Establish positive and supportive relationships with students from diverse backgrounds and experiences.

Provide effective peer mentoring while maintaining appropriate professional boundaries.

Serve as a positive role model and demonstrate professionalism, dependability, initiative, and sound judgment.

Demonstrate strong communication, organization, and interpersonal skills.

Communicate clearly, respectfully, and effectively in person, by telephone, electronically, and in group settings.

Demonstrate reliability, initiative, and the ability to work effectively both independently and collaboratively.

Provide guidance and encouragement to other Peer Mentors while recognizing when issues should be referred to program staff.

Assist with leading meetings, training sessions, orientations, workshops, and other group activities.

Organize and coordinate multiple activities, assignments, and deadlines.

Maintain accurate records and complete required documentation in a timely manner.

Recognize student concerns or needs that are beyond the scope of the peer mentor role and make appropriate referrals to program staff or campus resources.

Collaborate effectively with students, Peer Mentors, program staff, faculty, and campus departments.

Use standard computer applications and technology to communicate, maintain records, and support program activities.

Adapt to changing priorities and program needs.

Exercise discretion and maintain confidentiality when handling student information.

Demonstrate a commitment to student success, inclusion, engagement, and a welcoming campus environment.

Report to work on a regular and consistent basis, as scheduled, to assigned job.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is primarily performed in an office, student services, classroom, meeting, or other campus environment. Incumbents regularly interact with students, Peer Mentors, faculty, staff, and administrators and may work in a variety of indoor and outdoor campus settings in support of program activities, outreach, workshops, orientations, and events. Work may require occasional evening or weekend hours depending on program needs and scheduled activities. The position may involve frequent interruptions, changing priorities, and interaction with individuals with diverse backgrounds, needs, and experiences. Incumbents are expected to maintain a professional, supportive, and welcoming environment and appropriately handle confidential student information.

Physical: Work is primarily sedentary and involves sitting, standing, and walking for extended periods. Incumbents regularly use a computer, keyboard, mouse, telephone, and other standard office equipment. The position requires the ability to communicate effectively in person, by telephone, electronically, and in group settings. Incumbents may occasionally move between offices, classrooms, meeting spaces, and other campus locations and may assist with setting up or taking down materials and equipment for workshops, orientations, outreach activities, and events. Occasional lifting, carrying, pushing, or pulling of supplies or materials weighing up to 25 pounds may be required. The position requires sufficient visual, auditory, and manual dexterity abilities to perform essential job functions, with or without reasonable accommodation.

Work Schedule: TBD - Schedule and shift vary and are subject to change in accordance with the department's needs.

Hours per Week: Up to 20

Employment Conditions and Information:

This is a short-term, temporary, hourly Non-Bargaining Unit (NBU) assignment, not to exceed 160 days and 960 hours per fiscal year (July 1 st through June 30 th ). Short-term, temporary NBU positions may only be used on an intermittent, seasonal, or project basis. Education Code Section 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis.”

After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District (SOCCCD) as a short-term, temporary NBU employee. Employment will be on an “if and as needed” basis, as determined by the SOCCCD. The assignment may be shortened or extended at any time, due to departmental needs, with little to no notice. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated.

NBU employees are limited to working in a single position for a single department and site (assignments are onsite only).

NBU employees are paid on a monthly basis. The payroll reporting period is from the 1 st of the month to the last day of the month. NBU employees are paid on the 10th of the following month.

Example : For the following reporting period: January 1 st through January 31 st , the NBU employee will be paid on February 10 th .

NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees Retirement System (CalPERS), through payroll deduction. The SOCCCD does not intend to employ NBU employees for more than 960 hours during any fiscal year.

Closing Date/Time: Wed, 30 Sep 2026