Immigration Intake Specialist (5)

Summary

Supporting the intake process for new and existing immigration cases, the full-time Immigration Intake Specialist will accurately enter data, initiate case files, and assist with basic client communication in a remote setting while learning firm systems and workflows.Key responsibilitiesMonitor intake inbox and log new initiation requests into case management systemsCreate and organize case files, including billing numbers and scanned documentationRespond to routine client inquiries using templates and scriptsRequired qualificationsHigh school diploma or equivalent required; associate's or bachelor's degree preferred0-1 year of administrative, legal, or immigration-related experienceBasic proficiency in Microsoft Office (Outlook, Word, Excel)Strong attention to detail and organizational skillsAbility to follow structured processes and instructions

Job Description

Supporting the intake process for new and existing immigration cases, the full-time Immigration Intake Specialist will accurately enter data, initiate case files, and assist with basic client communication in a remote setting while learning firm systems and workflows.Key responsibilitiesMonitor intake inbox and log new initiation requests into case management systemsCreate and organize case files, including billing numbers and scanned documentationRespond to routine client inquiries using templates and scriptsRequired qualificationsHigh school diploma or equivalent required; associate's or bachelor's degree preferred0-1 year of administrative, legal, or immigration-related experienceBasic proficiency in Microsoft Office (Outlook, Word, Excel)Strong attention to detail and organizational skillsAbility to follow structured processes and instructions