John Stoker

Studies show that it takes five positive acts to counterbalance one negative. Knowing how to receive critical feedback is an art well worth learning, particularly if you want to be...

I recently spoke at a multi-day educational conference on different aspects of emotional intelligence. At the end of each presentation, people came up asking for some advice or coaching in...

After a recent presentation, someone approached me and asked, “I noticed that when you share your learning with us, you often give us things to do rather than telling us...

I was recently visiting with a friend who just so happens to be a vice president within her company. I could tell that she was frustrated so I asked her...

These questions are usually asked out of frustration, and they will not help you get the answers you seek. Such questions tend to be disrespectful and demeaning, especially as they...

For 13 summers, I worked in the Grand Canyon as a whitewater guide to pay for my college education. Running the river was the highlight of my young life to...

Part of the problem with not being able to listen between the lines arises from our perception of what the person is saying or what they want. People tend to...

It seems like everybody has a different way they prefer to communicate be it via text, email, Facebook, or face-to-face. This challenge is not uncommon for many of us that...

It seems like everybody has a different way they prefer to communicate be it via text, email, Facebook, or face-to-face. This challenge is not uncommon for many of us that...