County of San Mateo, CA
Redwood City, CA, United States
Description San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II - Behavioral Health & Recovery Services - Extra Help . The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job. Primary responsibilities will include: Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects Ability to create and gather business requirements from end users/new requests Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees. Develops and recommends comprehensive standards, policies, procedures, and technical documentation. Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely. Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors. Ideal candidate will possess: Experience in application/software support. Experience in analyzing and documenting processes and system requirements. Knowledge of SQL, Crystal Reports, and/or any other programming languages. Demonstrated skill and understanding with gathering business requirements from end users. Ability to work independently. Excellent verbal and written communication skills. Demonstrated ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in information systems, computer science, or related field. Experience: Two (2) years of progressively responsible experience in applications analysis, design, and development. Application/Examination If you are interested in being considered for this Extra Help position the following items must be submitted via e-mail: Cover letter with responses to Supplemental Questions (maximum of 2 pages) Resume Supplemental Questions: Provide a detailed example of when you had to set an important application support goal. Include your role, the goal and the outcome. Give a detailed example of the steps you took developing and working through a complex IT project. Include your role, the project plan, the implementation plan and the outcome. Provide a detailed example of a challenging assignment/task you had, as an Application Support Analyst, supporting complex systems. Include the complexity of the system, challenges you encountered and the outcome. Please include the words "IS Application Support Analyst II - Behavioral Health and Recovery Services - Extra Help Position " in the subject line of email submission. All submitted materials must be in a Word or PDF format. Please submit the above listed materials via email to: Kim Pijma, Health Information Systems and Technology Manager kpijma@smcgov.org Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer.
Sep 05, 2019
Full Time
Description San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II - Behavioral Health & Recovery Services - Extra Help . The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job. Primary responsibilities will include: Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects Ability to create and gather business requirements from end users/new requests Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees. Develops and recommends comprehensive standards, policies, procedures, and technical documentation. Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely. Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors. Ideal candidate will possess: Experience in application/software support. Experience in analyzing and documenting processes and system requirements. Knowledge of SQL, Crystal Reports, and/or any other programming languages. Demonstrated skill and understanding with gathering business requirements from end users. Ability to work independently. Excellent verbal and written communication skills. Demonstrated ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in information systems, computer science, or related field. Experience: Two (2) years of progressively responsible experience in applications analysis, design, and development. Application/Examination If you are interested in being considered for this Extra Help position the following items must be submitted via e-mail: Cover letter with responses to Supplemental Questions (maximum of 2 pages) Resume Supplemental Questions: Provide a detailed example of when you had to set an important application support goal. Include your role, the goal and the outcome. Give a detailed example of the steps you took developing and working through a complex IT project. Include your role, the project plan, the implementation plan and the outcome. Provide a detailed example of a challenging assignment/task you had, as an Application Support Analyst, supporting complex systems. Include the complexity of the system, challenges you encountered and the outcome. Please include the words "IS Application Support Analyst II - Behavioral Health and Recovery Services - Extra Help Position " in the subject line of email submission. All submitted materials must be in a Word or PDF format. Please submit the above listed materials via email to: Kim Pijma, Health Information Systems and Technology Manager kpijma@smcgov.org Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer.
Contra Costa County, CA
Contra Costa County, California, United States
The Position Submission Deadline Extended to December 15, 2019 Applicants that previously applied to this recruitment (5RVA-2019A) DO NOT NEED TO REAPPLY **Bargaining Unit: Local 21 The Public Works Department provides construction, maintenance, and improvement of infrastructure within the unincorporated area of Contra Costa County and the Flood Control District as well as County buildings/grounds. The department is organized to conform to the process of developing and building projects. Aside from maintaining 93 County buildings, Public Works maintains 660 miles of roads and more than 79 miles of streams, channels, and other drainage facilities. Our mission is to deliver cost effective, safe, reliable and sustainable projects, programs, and quality services as well as provide support services that are competitive, attentive, responsive, efficient, safe, and high quality to our customers and fellow County Departments. Building relationships and communication is important to us and we are committed to fostering long-term, strong, and positive relationships with our partners and our customers. The Environmental Services Division ensures all Public Works and Flood Control District projects comply with applicable environmental laws and regulations. The Environmental Analyst II is responsible for writing public disclosure documents for California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA), obtaining regulatory permits from resource agencies when needed, coordinating with Public Works engineers to reduce the environmental impacts of projects where feasible, and coordinating the implementation of mitigation measures when required. We are looking for someone who: has excellent communication, interpersonal, and analytical skills has knowledge of environmental laws and regulations has knowledgeable of environmental conditions and geography understands methods and techniques of scientific research has the ability to read detailed drawings, legal descriptions, and engineering plans has the ability towork outdoors in any kind of weather and terrain has a proven track record of professional responsibility and integrity What will you typically be responsible for? Developing and managing project related schedules and budgets within Public Works, and with outside consultants and contractors Monitoring natural, cultural, and environmental issues on construction and job sites Collecting, analyzing, and interpreting data pertaining to environmental impact and mitigation measures Preparing and Administrating contracts, disclosure documents, and technical studies Understanding and interpreting the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) Creating and presenting to groups regarding environmental issues for Public Works projects What we think you'll love aboutthis job We provide a safe work environment for our employees and the customers we serve Public Works culture promotes professional development, work life balance, and environmental stewardship for future generations Competitive salaries and a comprehensive benefit and retirement package The opportunity to work with people who provide County residents and staff with altruistic projects, programs, and services Desirable Qualifications: Experience with public speaking or presentations Experience with climate change analysis, environmental restoration, and/or industrial ecology Knowledge of local flora, fauna, and endangered species Typical Tasks Collects, analyzes, and interprets data pertaining to the environmental impact of proposed Public Works projects Coordinates with Public Works staff to plan, develop, and maintain public works infrastructure Prepares public disclosure documents for the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) Prepares studies in support of NEPA and CEQA clearance Contacts and works closely with various Federal, State, regional, and local environmental agencies to secure all required permits and/or documentation for assigned projects Provides technical input to project specifications/plans to ensure projects are in compliance with environmental laws and regulations Develops mitigation measures and mitigation monitoring programs; responsible for ensuring compliance with mitigation monitoring programs Plans, schedules, assigns, and reviews the work of consultants relative to the evaluation and assessment of potential environmental impacts of proposed Public Works projects Participates in contract administration for technical studies and services for environmental clearances Conducts research projects and field investigations Monitors construction projects and assists Public Works' inspectors with all natural, cultural, and environmental resource issues on construction sites Assists in the development and implementation of training for County staff on various environmental issues Makes presentations to groups regarding environmental issues for Public Works projects Prepares environmental analysis reports and position papers Coordinates with other staff in the Public Works Department in developing work practices/methods related to the protection of the environment Participates in multi-disciplinary teams to contribute technical information Develops and manages project specific schedules and budgets Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: License Required : Possession of a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process. Education : Possession of a Bachelor's degree from an accredited college or university with a major in ecology, geography, environmental resource planning, natural resources management, or other closely related natural sciences field. College coursework must have included successful completion of 12 semester or 18 quarter units in the biological, ecological, or natural resources science fields. No substitution is allowed for the required college coursework Experience : Two (2) years of full-time or its equivalent experience in public infrastructure environmental analysis and/or activity, which included securing regulatory permits and/or preparing California Environmental Quality Act (CEQA)/National Environmental Policy Act (NEPA) documents. Substitution for Education : Two (2) years of full-time or its equivalent experience in the class of Environmental Analyst I for Contra Costa County may be substituted for the Bachelor's degree OR Four (4) additional years of full-time or its equivalent experience of the type noted above may be substituted for the Bachelor's degree. Substitution for Academic Major : One (1) additional year of full-time or its equivalent experience of the type noted above may be substituted for the academic major. Selection Process Tentative Oral Board Scheduled for: January 10, 2020 1. Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. 2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. 3. Oral Interview: Conducted by a Qualifications Appraisal Board who will evaluate candidates in job-related areas. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
Nov 18, 2019
Full Time
The Position Submission Deadline Extended to December 15, 2019 Applicants that previously applied to this recruitment (5RVA-2019A) DO NOT NEED TO REAPPLY **Bargaining Unit: Local 21 The Public Works Department provides construction, maintenance, and improvement of infrastructure within the unincorporated area of Contra Costa County and the Flood Control District as well as County buildings/grounds. The department is organized to conform to the process of developing and building projects. Aside from maintaining 93 County buildings, Public Works maintains 660 miles of roads and more than 79 miles of streams, channels, and other drainage facilities. Our mission is to deliver cost effective, safe, reliable and sustainable projects, programs, and quality services as well as provide support services that are competitive, attentive, responsive, efficient, safe, and high quality to our customers and fellow County Departments. Building relationships and communication is important to us and we are committed to fostering long-term, strong, and positive relationships with our partners and our customers. The Environmental Services Division ensures all Public Works and Flood Control District projects comply with applicable environmental laws and regulations. The Environmental Analyst II is responsible for writing public disclosure documents for California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA), obtaining regulatory permits from resource agencies when needed, coordinating with Public Works engineers to reduce the environmental impacts of projects where feasible, and coordinating the implementation of mitigation measures when required. We are looking for someone who: has excellent communication, interpersonal, and analytical skills has knowledge of environmental laws and regulations has knowledgeable of environmental conditions and geography understands methods and techniques of scientific research has the ability to read detailed drawings, legal descriptions, and engineering plans has the ability towork outdoors in any kind of weather and terrain has a proven track record of professional responsibility and integrity What will you typically be responsible for? Developing and managing project related schedules and budgets within Public Works, and with outside consultants and contractors Monitoring natural, cultural, and environmental issues on construction and job sites Collecting, analyzing, and interpreting data pertaining to environmental impact and mitigation measures Preparing and Administrating contracts, disclosure documents, and technical studies Understanding and interpreting the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) Creating and presenting to groups regarding environmental issues for Public Works projects What we think you'll love aboutthis job We provide a safe work environment for our employees and the customers we serve Public Works culture promotes professional development, work life balance, and environmental stewardship for future generations Competitive salaries and a comprehensive benefit and retirement package The opportunity to work with people who provide County residents and staff with altruistic projects, programs, and services Desirable Qualifications: Experience with public speaking or presentations Experience with climate change analysis, environmental restoration, and/or industrial ecology Knowledge of local flora, fauna, and endangered species Typical Tasks Collects, analyzes, and interprets data pertaining to the environmental impact of proposed Public Works projects Coordinates with Public Works staff to plan, develop, and maintain public works infrastructure Prepares public disclosure documents for the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) Prepares studies in support of NEPA and CEQA clearance Contacts and works closely with various Federal, State, regional, and local environmental agencies to secure all required permits and/or documentation for assigned projects Provides technical input to project specifications/plans to ensure projects are in compliance with environmental laws and regulations Develops mitigation measures and mitigation monitoring programs; responsible for ensuring compliance with mitigation monitoring programs Plans, schedules, assigns, and reviews the work of consultants relative to the evaluation and assessment of potential environmental impacts of proposed Public Works projects Participates in contract administration for technical studies and services for environmental clearances Conducts research projects and field investigations Monitors construction projects and assists Public Works' inspectors with all natural, cultural, and environmental resource issues on construction sites Assists in the development and implementation of training for County staff on various environmental issues Makes presentations to groups regarding environmental issues for Public Works projects Prepares environmental analysis reports and position papers Coordinates with other staff in the Public Works Department in developing work practices/methods related to the protection of the environment Participates in multi-disciplinary teams to contribute technical information Develops and manages project specific schedules and budgets Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: License Required : Possession of a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process. Education : Possession of a Bachelor's degree from an accredited college or university with a major in ecology, geography, environmental resource planning, natural resources management, or other closely related natural sciences field. College coursework must have included successful completion of 12 semester or 18 quarter units in the biological, ecological, or natural resources science fields. No substitution is allowed for the required college coursework Experience : Two (2) years of full-time or its equivalent experience in public infrastructure environmental analysis and/or activity, which included securing regulatory permits and/or preparing California Environmental Quality Act (CEQA)/National Environmental Policy Act (NEPA) documents. Substitution for Education : Two (2) years of full-time or its equivalent experience in the class of Environmental Analyst I for Contra Costa County may be substituted for the Bachelor's degree OR Four (4) additional years of full-time or its equivalent experience of the type noted above may be substituted for the Bachelor's degree. Substitution for Academic Major : One (1) additional year of full-time or its equivalent experience of the type noted above may be substituted for the academic major. Selection Process Tentative Oral Board Scheduled for: January 10, 2020 1. Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. 2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. 3. Oral Interview: Conducted by a Qualifications Appraisal Board who will evaluate candidates in job-related areas. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING:August 11, 2017at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER:R2593S OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Under direction, performs specialized healthcare information systems analysis and provides expertise in one or more areas of systems analysis for a healthcare cluster. Acts as a team leader or coordinator when needed. Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the development, implementation, and maintenance of complex health related systems. Incumbents may lead a project team or provide expertise in healthcare information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of clinical/financial applications or infrastructure; ensures functional and technical requirements are fully documented. Serves as project leader in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Evaluates impacts, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, clinical/financial/patient access workflows, interfaces, security, audit trails, and business continuity requirements, as well as contributing to the development and management of multi-year budgets including the Business Automation Process. Incumbents monitor healthcare application systems functionality and participate in development of management procedures to ensure quality standards. Incumbents have the ability to lead a team, monitor schedules, and coordinate all system development life cycle activities. Participates in audits from local, state and federal agencies including the County of Los Angeles, State of California, the FDA, GASB51, The Joint Commission, etc. Essential Job Functions Performs highly specialized, integrated, complex information system analysis, design, test, and integration, IT project management, implementation of one or more of the following EHR modules: (A) Registration, Admitting, Discharge, Transfer (R/ADT) and Enterprise Master Patient Index (EMPI), (B) Patient Scheduling (PS), (C) Training, (D) clinical applications, or (E) ancillary services applications such as lab, radiology, and pharmacy. Documents process flows, existing and future process flow improvements. Standardizes all data elements across all settings. Documents all alerts' notifications and approvals. Defines all interfaces requirements. Completes system design for implementation and optimization of EHR modules. Conducts unit, system tests and integration tests. Develops conversion plans, policies and procedures and training plans. Supports system go-live, ongoing maintenance and enhancements. Requirements SELECTIONREQUIREMENTS: Option I: Graduation from an accredited*institution with a bachelor's degree in Computer Science, Information Technology, or arelated field, ANDthree (3) years within the last seven (7) years of full-time, paidexperience in a centralized ** healthcare related information technology organization with knowledgeand experience performing information systems analysis and design for Health Care related systems***at a public or private healthcare organization. Option II: Two (2)years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II****with knowledge and experience performing information systems analysis and designin Health Care related systems*** in a centralized ** healthcare related information technology organization. Option III: Four (4) years within the last seven (7) years of full-time, paid experience in information systems analysis and design in a centralized healthcare related information technology organization with knowledge and experience performing information systems analysis and designin Health Carerelated systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work,any type ofcollege degree such as Bachelor or Master, or for completion of a certificate program, youmust include a legible copy ofthe "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, or within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complexenterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class ofInformation Systems AnalystIIis defined as, provides a full range of information systems analysis, design, and is assigned to moderately complex systems, and analyze, design, test and implement programs for a complete system, or a component or module of a large complex system. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project ManagementProfessional(PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience inEHR/EMR implementation/support, such as Cerner Millennium System. Experience in Enterprise Master Patient Index(EMPI) related systems. Additional Information This examination will consist oftwo parts: Part I: An online multiple choice written test, weighted at 60%, assessing two Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. Software Testing, covering the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring and Types. Part II: Anonline multiple choice written test weighted 40%. The online multiple choice test will measureverbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will havePart 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests.You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period ofsix (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services(DHS)Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only.Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Sep 07, 2019
Full Time
FIRST DAY OF FILING:August 11, 2017at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER:R2593S OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Under direction, performs specialized healthcare information systems analysis and provides expertise in one or more areas of systems analysis for a healthcare cluster. Acts as a team leader or coordinator when needed. Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the development, implementation, and maintenance of complex health related systems. Incumbents may lead a project team or provide expertise in healthcare information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of clinical/financial applications or infrastructure; ensures functional and technical requirements are fully documented. Serves as project leader in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Evaluates impacts, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, clinical/financial/patient access workflows, interfaces, security, audit trails, and business continuity requirements, as well as contributing to the development and management of multi-year budgets including the Business Automation Process. Incumbents monitor healthcare application systems functionality and participate in development of management procedures to ensure quality standards. Incumbents have the ability to lead a team, monitor schedules, and coordinate all system development life cycle activities. Participates in audits from local, state and federal agencies including the County of Los Angeles, State of California, the FDA, GASB51, The Joint Commission, etc. Essential Job Functions Performs highly specialized, integrated, complex information system analysis, design, test, and integration, IT project management, implementation of one or more of the following EHR modules: (A) Registration, Admitting, Discharge, Transfer (R/ADT) and Enterprise Master Patient Index (EMPI), (B) Patient Scheduling (PS), (C) Training, (D) clinical applications, or (E) ancillary services applications such as lab, radiology, and pharmacy. Documents process flows, existing and future process flow improvements. Standardizes all data elements across all settings. Documents all alerts' notifications and approvals. Defines all interfaces requirements. Completes system design for implementation and optimization of EHR modules. Conducts unit, system tests and integration tests. Develops conversion plans, policies and procedures and training plans. Supports system go-live, ongoing maintenance and enhancements. Requirements SELECTIONREQUIREMENTS: Option I: Graduation from an accredited*institution with a bachelor's degree in Computer Science, Information Technology, or arelated field, ANDthree (3) years within the last seven (7) years of full-time, paidexperience in a centralized ** healthcare related information technology organization with knowledgeand experience performing information systems analysis and design for Health Care related systems***at a public or private healthcare organization. Option II: Two (2)years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II****with knowledge and experience performing information systems analysis and designin Health Care related systems*** in a centralized ** healthcare related information technology organization. Option III: Four (4) years within the last seven (7) years of full-time, paid experience in information systems analysis and design in a centralized healthcare related information technology organization with knowledge and experience performing information systems analysis and designin Health Carerelated systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work,any type ofcollege degree such as Bachelor or Master, or for completion of a certificate program, youmust include a legible copy ofthe "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, or within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complexenterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class ofInformation Systems AnalystIIis defined as, provides a full range of information systems analysis, design, and is assigned to moderately complex systems, and analyze, design, test and implement programs for a complete system, or a component or module of a large complex system. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project ManagementProfessional(PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience inEHR/EMR implementation/support, such as Cerner Millennium System. Experience in Enterprise Master Patient Index(EMPI) related systems. Additional Information This examination will consist oftwo parts: Part I: An online multiple choice written test, weighted at 60%, assessing two Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. Software Testing, covering the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring and Types. Part II: Anonline multiple choice written test weighted 40%. The online multiple choice test will measureverbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will havePart 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests.You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period ofsix (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services(DHS)Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only.Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
PLACER COUNTY, CA
Placer County, CA, United States
Introduction The Assessor's Office iscurrently in search of an experienced Software Developer to create and maintain in-house software and manage and configure servers, hardware and databases. The successful candidate will lead efforts to develop critical products for our staff, offer excellent technical support, and recommend improvements to ensure strong functionality and optimization in a complex environment. This is a fantastic opportunity to engage in a positive and creative work environment. POSITION INFORMATION Qualified candidates should haveextensive experience working in the Software Development Life-Cycle with ability to plan, design, build, test, and deploy software applications, ranging from in-house, vendor, cloud based and mobile applications and has experience with .NET and expertise with programming languages such as C++ and SQL.Theyshould also demonstrate good judgement, flexibility, excellent interpersonal skills, and strong aptitude to grasp new ideas and recommend and implement innovative solutions to accomplish goals. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: o determining and developing cost benefit analyses for project justifications; developing projected budgets and resourcesneeded to conduct the work; evaluating risk concerns and options; providing technical input into the development ofspecifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providingrecommendations on vendor selection; o monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with Countyprocedures or protocols, budgetary constraints and staff/resource utilization; o serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval toproceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordancewith client requirements; o assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as otherresources, on assigned projects to ensure compliance with schedule, budget and project specifications; o coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and odesigning and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Best Qualified Screening (PASS/FAIL) An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section. Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting theHuman ResourcesDepartment. Click here to view benefits forProfessional bargaining unit Selection Plan Tentative Recruitment Schedule: Week of 12/16/19 Minimum Qualifications Screening Best Qualified Screening (if needed) Week of 12/23/19 Training and Experience Rating Establish Eligible List Closing Date/Time: 12/13/2019 5:00:00 PM
Nov 22, 2019
Full Time
Introduction The Assessor's Office iscurrently in search of an experienced Software Developer to create and maintain in-house software and manage and configure servers, hardware and databases. The successful candidate will lead efforts to develop critical products for our staff, offer excellent technical support, and recommend improvements to ensure strong functionality and optimization in a complex environment. This is a fantastic opportunity to engage in a positive and creative work environment. POSITION INFORMATION Qualified candidates should haveextensive experience working in the Software Development Life-Cycle with ability to plan, design, build, test, and deploy software applications, ranging from in-house, vendor, cloud based and mobile applications and has experience with .NET and expertise with programming languages such as C++ and SQL.Theyshould also demonstrate good judgement, flexibility, excellent interpersonal skills, and strong aptitude to grasp new ideas and recommend and implement innovative solutions to accomplish goals. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: o determining and developing cost benefit analyses for project justifications; developing projected budgets and resourcesneeded to conduct the work; evaluating risk concerns and options; providing technical input into the development ofspecifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providingrecommendations on vendor selection; o monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with Countyprocedures or protocols, budgetary constraints and staff/resource utilization; o serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval toproceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordancewith client requirements; o assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as otherresources, on assigned projects to ensure compliance with schedule, budget and project specifications; o coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and odesigning and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Best Qualified Screening (PASS/FAIL) An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section. Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting theHuman ResourcesDepartment. Click here to view benefits forProfessional bargaining unit Selection Plan Tentative Recruitment Schedule: Week of 12/16/19 Minimum Qualifications Screening Best Qualified Screening (if needed) Week of 12/23/19 Training and Experience Rating Establish Eligible List Closing Date/Time: 12/13/2019 5:00:00 PM
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING:August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER:R2594C OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Leads highly specialized, integrated, complex information systems analysis to design, test, integrate, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Scheduling; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Essential Job Functions Leads, participates in the work, andsupervises, when needed,a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex healthcare systems. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans; solves the more complex application problems; develops Statement of Work in accordance to systems development lifecycle on hospital/clinical/financial infrastructure applications and technical enhancements, including tasks, deliverables, and pricing. Coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical lead to a project manager, department management, and/or user management regarding one or more major healthcare related systems or maintenance analysis and design efforts. Represents the department at interdepartmental meetings andserves on Countywide information technology committees and work groups when needed. Acts as a project lead or technical specialist for complex systems development projects andsupervises lower level Information Systems Analysts and other technical staff, when needed, for a health cluster County Department. Leads technical team to service customers on new initiatives and implement EHR. Collaborates with subject matter experts (SMEs), vendor professional support team, and leads IT technical team to develop project plans, timelines, deliverables, and implementation outcomes. Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management. Monitors conversion/migration plan development and execution; completes system documentation, enterprise policies and procedures. Requirements SELECTIONREQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, ANDfour (4)years within the last last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems***at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the lastthree (3) yearsof experience at the level of Los Angeles County's class ofSenior Information Systems Analyst**** with knowledge and experience inhealth carerelated systems***in a centralized** healthcare related information technology organization. Option III: Five (5)yearswithin the last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems*** at amedium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work,any type ofcollege degree such as Bachelor or Master, or for completion of a certificate program, youmust include a legible copy ofthe "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application,within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complexenterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For complete description of class specification, please click on the hyperlink under the title. *****Medium to large health care organization is defined as a health care organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management, etc.) APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project ManagementProfessional(PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience inleading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System. Experience in Enterprise Master Patient Index(EMPI) related systems. Additional Information This examination will consist oftwo parts: Part I: An online multiple choice written test, weighted at 60%, assessing three Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Software Quality Assurance, covering the following topics: Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, andSoftware Testing. ITIL Concepts, covering the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Part II: Anonline multiple choice written test weighted 40%. The online multiple choice test will measureverbal ability, achievement, confidence and optimism, independence, influence, reliability,andprofessional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will havePart 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests.You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period ofsix (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services(DHS)Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only.Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Oct 07, 2019
Full Time
FIRST DAY OF FILING:August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER:R2594C OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Leads highly specialized, integrated, complex information systems analysis to design, test, integrate, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Scheduling; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Essential Job Functions Leads, participates in the work, andsupervises, when needed,a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex healthcare systems. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans; solves the more complex application problems; develops Statement of Work in accordance to systems development lifecycle on hospital/clinical/financial infrastructure applications and technical enhancements, including tasks, deliverables, and pricing. Coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical lead to a project manager, department management, and/or user management regarding one or more major healthcare related systems or maintenance analysis and design efforts. Represents the department at interdepartmental meetings andserves on Countywide information technology committees and work groups when needed. Acts as a project lead or technical specialist for complex systems development projects andsupervises lower level Information Systems Analysts and other technical staff, when needed, for a health cluster County Department. Leads technical team to service customers on new initiatives and implement EHR. Collaborates with subject matter experts (SMEs), vendor professional support team, and leads IT technical team to develop project plans, timelines, deliverables, and implementation outcomes. Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management. Monitors conversion/migration plan development and execution; completes system documentation, enterprise policies and procedures. Requirements SELECTIONREQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, ANDfour (4)years within the last last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems***at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the lastthree (3) yearsof experience at the level of Los Angeles County's class ofSenior Information Systems Analyst**** with knowledge and experience inhealth carerelated systems***in a centralized** healthcare related information technology organization. Option III: Five (5)yearswithin the last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems*** at amedium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work,any type ofcollege degree such as Bachelor or Master, or for completion of a certificate program, youmust include a legible copy ofthe "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application,within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complexenterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For complete description of class specification, please click on the hyperlink under the title. *****Medium to large health care organization is defined as a health care organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management, etc.) APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project ManagementProfessional(PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience inleading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System. Experience in Enterprise Master Patient Index(EMPI) related systems. Additional Information This examination will consist oftwo parts: Part I: An online multiple choice written test, weighted at 60%, assessing three Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Software Quality Assurance, covering the following topics: Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, andSoftware Testing. ITIL Concepts, covering the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Part II: Anonline multiple choice written test weighted 40%. The online multiple choice test will measureverbal ability, achievement, confidence and optimism, independence, influence, reliability,andprofessional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will havePart 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests.You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period ofsix (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services(DHS)Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only.Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Orange County, CA
Orange County, CA, United States
ITAPPLICATIONS DEVELOPERII - IRIS This recruitment will be open to the publicfor a minimum of five business days and will remain open on a continuous basis until11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is being held to establish an Open Eligible List to fill current and future IT Applications Developer II vacancies within the Health Care Agency (HCA). The eligible list may also be used by other County of Orange agencies/departments to meet their staffing needs in this specialty and fill positions in similar or lower classifications. THE HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. INFORMATION TECHNOLOGY Information Technology (IT) is an organization within Financial and Administrative Services. IT provides the vision, leadership, direction and strategic and tactical planning for all agency information technology initiatives. OPPORTUNITY The Health Care Agency has an opportunity for an experienced IT Applications Developer II. This position will support the overall business objectives of compliance with the new requirements of Medicaid Managed Care Plan final rule (Final Rule) requirements, the addition of the Drug Medi-Cal Organized Delivery System (DMC-ODS), the newly-required performance outcome system under Final Rule, the expansion of Medi-Cal services for Continuum of Care Reform (CCR), and utilization related to network adequacy reporting, grievance management, authorizations management, Notification of Adverse Benefit Determination management, and credentialing. The IT Application Developer II will beresponsible for the followingduties and responsibilities including but not limited to: Support certain facets of the Cerner's Power Chart applications. This will include Cerner's Powerforms, Electronic Signature, Computerized Provider Order Entry and Reports. Determine how to meet new initiatives and execute program re-organization through the use of the Integrated Records Information System (IRIS). Analyze and fulfill security related requirements for HCA departments on all current Cerner applications. Evaluate project requirements along with providing feasibility analyses and proposing possible solutions. Provide resolutions for production issues by performing analysis and leading communications with all Cerner IT application Subject Matter Experts (SME) and relevant HCA departments. Writes, revises and maintains code for application development, enhancement or modification using programming logic, scripts and documentation. Maintain and modify business rules and logic in compliance with all relevant regulations and guidelines. Participate in decisions on how to best proceed with adding new functionality to the IRIS system. Designs and executes testing plans of new applications as they are being developed. Conduct Level 2 testing after new code has been loaded or after down time situations. Proficient with Cerner Command Language for creating reports and data extracts for reporting to the various state entities. Will perform complex professional/technical research and analysis to propose IT solutions for business problems Will be able to identify risks with new proposed solutions Will need to be able to work with multiple departments and project teams with minimal supervision Strong understanding of HIPAA requirements as they relate to Electronic Health Records IDEAL/DESIRABLE QUALIFICATIONS & CORE COMPETENCIES A bachelor's degree in Computer Science is preferred. Five (5) years of experience as a Business Analyst /Project Manager or equivalent. At least five (5) years of experience in writing technical and business documents. At least five (5) years of experience in software / system development lifecycle management. High proficiency in the Microsoft Office Suite, including Microsoft Project Management General experience with methods of data compilation, organization, analysis and presentation. Ability to perform root cause analysis of errors and recommend processes and controls to reduce errors. Ability to perform gap/fit analyses and assessments of workflows. Experience with training, documentation, and change management. Experience working in the health care industry is highly desirable. Problem Solving | Analytical Skills Identifying and resolving challenging technical issues and problems or researching possible solutions Relationship Building | Interpersonal Skills Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders Oral | Written Communication Skills Strong and effective verbal and written communication skills. Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for IT Applications Developer II. RECRUITMENT PROCESS: Human Resource Services screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (SOI)| Oral Exam (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact FranVuoso at (657) 250-1597 or fvuoso@ochca.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:
Oct 02, 2019
Full Time
ITAPPLICATIONS DEVELOPERII - IRIS This recruitment will be open to the publicfor a minimum of five business days and will remain open on a continuous basis until11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is being held to establish an Open Eligible List to fill current and future IT Applications Developer II vacancies within the Health Care Agency (HCA). The eligible list may also be used by other County of Orange agencies/departments to meet their staffing needs in this specialty and fill positions in similar or lower classifications. THE HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. INFORMATION TECHNOLOGY Information Technology (IT) is an organization within Financial and Administrative Services. IT provides the vision, leadership, direction and strategic and tactical planning for all agency information technology initiatives. OPPORTUNITY The Health Care Agency has an opportunity for an experienced IT Applications Developer II. This position will support the overall business objectives of compliance with the new requirements of Medicaid Managed Care Plan final rule (Final Rule) requirements, the addition of the Drug Medi-Cal Organized Delivery System (DMC-ODS), the newly-required performance outcome system under Final Rule, the expansion of Medi-Cal services for Continuum of Care Reform (CCR), and utilization related to network adequacy reporting, grievance management, authorizations management, Notification of Adverse Benefit Determination management, and credentialing. The IT Application Developer II will beresponsible for the followingduties and responsibilities including but not limited to: Support certain facets of the Cerner's Power Chart applications. This will include Cerner's Powerforms, Electronic Signature, Computerized Provider Order Entry and Reports. Determine how to meet new initiatives and execute program re-organization through the use of the Integrated Records Information System (IRIS). Analyze and fulfill security related requirements for HCA departments on all current Cerner applications. Evaluate project requirements along with providing feasibility analyses and proposing possible solutions. Provide resolutions for production issues by performing analysis and leading communications with all Cerner IT application Subject Matter Experts (SME) and relevant HCA departments. Writes, revises and maintains code for application development, enhancement or modification using programming logic, scripts and documentation. Maintain and modify business rules and logic in compliance with all relevant regulations and guidelines. Participate in decisions on how to best proceed with adding new functionality to the IRIS system. Designs and executes testing plans of new applications as they are being developed. Conduct Level 2 testing after new code has been loaded or after down time situations. Proficient with Cerner Command Language for creating reports and data extracts for reporting to the various state entities. Will perform complex professional/technical research and analysis to propose IT solutions for business problems Will be able to identify risks with new proposed solutions Will need to be able to work with multiple departments and project teams with minimal supervision Strong understanding of HIPAA requirements as they relate to Electronic Health Records IDEAL/DESIRABLE QUALIFICATIONS & CORE COMPETENCIES A bachelor's degree in Computer Science is preferred. Five (5) years of experience as a Business Analyst /Project Manager or equivalent. At least five (5) years of experience in writing technical and business documents. At least five (5) years of experience in software / system development lifecycle management. High proficiency in the Microsoft Office Suite, including Microsoft Project Management General experience with methods of data compilation, organization, analysis and presentation. Ability to perform root cause analysis of errors and recommend processes and controls to reduce errors. Ability to perform gap/fit analyses and assessments of workflows. Experience with training, documentation, and change management. Experience working in the health care industry is highly desirable. Problem Solving | Analytical Skills Identifying and resolving challenging technical issues and problems or researching possible solutions Relationship Building | Interpersonal Skills Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders Oral | Written Communication Skills Strong and effective verbal and written communication skills. Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for IT Applications Developer II. RECRUITMENT PROCESS: Human Resource Services screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (SOI)| Oral Exam (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact FranVuoso at (657) 250-1597 or fvuoso@ochca.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/21/19, 8/20/19, 11/25/19, and 2/25/20 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Apr 24, 2019
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/21/19, 8/20/19, 11/25/19, and 2/25/20 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/28/19, 8/28/19, 11/27/19, 2/28/20 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Apr 29, 2019
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/28/19, 8/28/19, 11/27/19, 2/28/20 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Executive Director, Tutoring and Academic Support Center Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Associate Dean of Undergraduate Education. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Division of Undergraduate Education & Academic Planning (DUEAP) Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m Anticipated Hiring Range* $7,500.00 to $8,084.00 per month ($90,000.00 to $97,008.00 annually) Salary is commensurate with experience. Position Summary* Under the general direction of the Associate Dean of Undergraduate Education, the Executive Director of the Tutoring and Academic Support Center (TASC) is responsible for providing strategic leadership, organization, and planning for the academic support services, activities, and programs available to students at San Francisco State University. TASC, a new center for learning assistance and academic support, will open in January 2020. With an emphasis on peer instruction in writing, math, science, business, oral communication, and critical thinking, TASC supports student learning and success. The Executive Director will play an integral role in the launch and development of the center. The Executive Director must be a dynamic, committed, and equity-minded educator with the vision and knowledge to lead and advance the center. TASC is a student support unit within the Division of Undergraduate Education and Academic Planning (DUEAP). The Executive Director works with students, faculty, and staff to further the mission and vision of TASC in alignment with both the mission of San Francisco State University and the mission of DUEAP. The Executive Director supervises the center's daily operations and partners with students, faculty, and staff to ensure that the planning, implementation, and evaluation of academic support programs, resources, and tools meets the needs of the campus community. In addition, the Executive Director builds effective partnerships with academic departments and works in collaboration with other programs on campus that offer academic support including but not limited to the Disability Programs and Resource Center, Division of Equity and Community Inclusion, Undergraduate Advising Center, Career Services and Leadership Development, Supplemental Instruction, Educational Opportunity Program, Metro College Success Program, Student Outreach and Academic Retention, college-based resource centers, and the Library. The Executive Director directly supervises five faculty directors, rotating faculty fellows, two staff members, and indirectly oversees the work of 70-90 student employees. This position is also responsible for hiring, training, assessment, budgetary management, and marketing the center and its services to the campus community. It is essential that the Executive Director remain current on research and best practices in tutoring and academic support, applying this knowledge towards continual program improvement and development. Position Information Leadership/Strategic Planning - Work closely with the Associate Dean of Undergraduate Education to develop, launch, and execute the Tutoring and Academic Support Center. - Facilitate comprehensive tutoring and academic support efforts on campus, improving the delivery of support services with a focus on retention, student success, and graduation. - Work with TASC's faculty, staff and students to develop the center's mission, vision, and student learning outcomes. - Work collaboratively with TASC's faculty, staff, and students to develop, plan, execute, and evaluate tutoring and academic support functions and operations for the center. - Through ongoing assessment and data-informed decision-making, lead continual program development and improvement for TASC. - Set annual goals for TASC and work with the center's faculty, staff and students to develop initiatives and projects in alignment with these goals. - Apply research and best practices in the field of tutoring and academic support to ensure the delivery of relevant and appropriate student support services. - Apply technology to improve and enhance tutoring and academic support services. - Assess TASC's needs and advocate for appropriate resources to carry out the center's programs and services and to provide necessary professional development for employees. - Establish a campus-wide holistic and student-centered tutoring and academic support model that is consistent with the philosophy and policies of the Division of Undergraduate Education and Academic Planning and San Francisco State University. Management/Supervision/Operations - Hire, manage, and support five faculty directors, rotating faculty fellows, and two administrative staff so that may effectively develop and deliver learning support services for TASC. - Work with TASC faculty and staff to execute all operational aspects of the center, including but not limited to the day-to-day administrative functions, delivering tutoring, offering workshops, scheduling, executing training, project management, event planning, and budgeting. - Implement a collaborative management approach with TASC's faculty, staff, and students by working together to identify professional goals and to assist in their attainment. - Oversee faculty directors' efforts to recruit, hire, onboard, train, and evaluate 70-90 student employees annually. - Supervise the Office Manager/Human Resources and Budget Analyst who tracks TASC's budget, runs the center's front desk, coordinates human resources, and supports daily operations. - Work with the Tutor Training and Communications Analyst to organize and advertise campus-wide tutor trainings. - Develop, manage, and execute coordinated, on-going training for tutors both in TASC and from across the campus. - Oversee the launch and daily use of tutor tracking software (Navigate/EAB) for the purposes of scheduling, data collection, and communication among tutors, faculty, and other campus student support professionals. - Maintain statistics about and report regularly on the use of TASC's services; reports to include information on usage of services as well as their effectiveness and students' satisfaction/feedback. - Formulate and implement policies and procedures that are equity-minded and ensure the effective use of tutoring and academic support for all SF State students. - Strengthen TASC's team by identifying, hiring, and onboarding new faculty, staff, and students. - Ensure that TASC offers outstanding student support in a welcoming, customer service-oriented environment. Outreach/Communication/Collaboration - Chair the Tutoring and Academic Support Advisory Board, bringing together campus partners to strengthen collaborations and further develop campus tutoring and academic support services. - Work with the Tutor Training and Communications Analyst to develop and execute a marketing strategy that will effectively communicate tutoring and academic support services to the campus community. - Facilitate collaboration and coordination with all departments and units on campus who are providing tutoring and academic support services. - Through the Advisory Board and other campus collaborations, promote campus participation in professional development opportunities and organizations that advance tutoring and academic support. - Develop and maintain positive working relationships with academic departments, faculty, student support services, student organizations, and campus and CSU colleagues. - Serve as the representative for the Tutoring and Academic Support Center on various campus committees. - Collaborate with other units on campus to implement campus-wide initiatives in support of strengthening tutoring and academic support services. Professional Behavior - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Other Duties as Assigned. Minimum Qualifications* Required - Master's Degree. - A minimum of three years of experience in program coordination, administration, leading academic support services, or university-level teaching. - Experience in planning, coordinating and executing projects, working with multiple stakeholders. - Knowledge of and experience with budgetary planning, development, and management. - Knowledge of current and developing trends in tutoring and academic support services. - Knowledge of the theory and the practice of tutoring. - Experience delivering tutoring and academic support to underrepresented, low-income and first-generation college students and developing programs to support the needs of this population. - Extensive experience in hiring, supervising, effectively working with, and retaining a diverse group of professionals in a higher education environment. - Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions. - Experience working with faculty, staff, and administrators to develop and deliver effective academic support programs and services. - Experience in developing student tutors through creating and leading tutor education and training. - Strong communication skills (writing, speaking, listening and presenting) and the ability to apply these skills to communicate effectively with multiple constituents and stakeholders. - Excellent organizational and time management skills and the ability to work independently to meet deadlines and goals. Preferred Qualifications Preferred - Terminal Degree. - Teaching experience in writing, math, science, business, oral communication, or critical thinking. - Experience managing faculty and professional staff in a unionized higher education environment. - Experience developing online tutoring and/or instruction to meet student needs. - Experience developing tutoring and academic support that meets the needs of multilingual students and English language learners. - Experience using Navigate/EAB for tutoring and academic support. - Knowledge of and experience with Supplemental Instruction. - Knowledge of the California State University (CSU) System. - Thorough understanding of the CSU's Graduation Initiative 2025. - Experience developing and executing ongoing assessment for tutoring and academic support programs and services. Pre-Employment Requirements This position requires the successful completion of a background check. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Working Title Executive Director, Tutoring and Academic Support Center Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Associate Dean of Undergraduate Education. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Division of Undergraduate Education & Academic Planning (DUEAP) Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m Anticipated Hiring Range* $7,500.00 to $8,084.00 per month ($90,000.00 to $97,008.00 annually) Salary is commensurate with experience. Position Summary* Under the general direction of the Associate Dean of Undergraduate Education, the Executive Director of the Tutoring and Academic Support Center (TASC) is responsible for providing strategic leadership, organization, and planning for the academic support services, activities, and programs available to students at San Francisco State University. TASC, a new center for learning assistance and academic support, will open in January 2020. With an emphasis on peer instruction in writing, math, science, business, oral communication, and critical thinking, TASC supports student learning and success. The Executive Director will play an integral role in the launch and development of the center. The Executive Director must be a dynamic, committed, and equity-minded educator with the vision and knowledge to lead and advance the center. TASC is a student support unit within the Division of Undergraduate Education and Academic Planning (DUEAP). The Executive Director works with students, faculty, and staff to further the mission and vision of TASC in alignment with both the mission of San Francisco State University and the mission of DUEAP. The Executive Director supervises the center's daily operations and partners with students, faculty, and staff to ensure that the planning, implementation, and evaluation of academic support programs, resources, and tools meets the needs of the campus community. In addition, the Executive Director builds effective partnerships with academic departments and works in collaboration with other programs on campus that offer academic support including but not limited to the Disability Programs and Resource Center, Division of Equity and Community Inclusion, Undergraduate Advising Center, Career Services and Leadership Development, Supplemental Instruction, Educational Opportunity Program, Metro College Success Program, Student Outreach and Academic Retention, college-based resource centers, and the Library. The Executive Director directly supervises five faculty directors, rotating faculty fellows, two staff members, and indirectly oversees the work of 70-90 student employees. This position is also responsible for hiring, training, assessment, budgetary management, and marketing the center and its services to the campus community. It is essential that the Executive Director remain current on research and best practices in tutoring and academic support, applying this knowledge towards continual program improvement and development. Position Information Leadership/Strategic Planning - Work closely with the Associate Dean of Undergraduate Education to develop, launch, and execute the Tutoring and Academic Support Center. - Facilitate comprehensive tutoring and academic support efforts on campus, improving the delivery of support services with a focus on retention, student success, and graduation. - Work with TASC's faculty, staff and students to develop the center's mission, vision, and student learning outcomes. - Work collaboratively with TASC's faculty, staff, and students to develop, plan, execute, and evaluate tutoring and academic support functions and operations for the center. - Through ongoing assessment and data-informed decision-making, lead continual program development and improvement for TASC. - Set annual goals for TASC and work with the center's faculty, staff and students to develop initiatives and projects in alignment with these goals. - Apply research and best practices in the field of tutoring and academic support to ensure the delivery of relevant and appropriate student support services. - Apply technology to improve and enhance tutoring and academic support services. - Assess TASC's needs and advocate for appropriate resources to carry out the center's programs and services and to provide necessary professional development for employees. - Establish a campus-wide holistic and student-centered tutoring and academic support model that is consistent with the philosophy and policies of the Division of Undergraduate Education and Academic Planning and San Francisco State University. Management/Supervision/Operations - Hire, manage, and support five faculty directors, rotating faculty fellows, and two administrative staff so that may effectively develop and deliver learning support services for TASC. - Work with TASC faculty and staff to execute all operational aspects of the center, including but not limited to the day-to-day administrative functions, delivering tutoring, offering workshops, scheduling, executing training, project management, event planning, and budgeting. - Implement a collaborative management approach with TASC's faculty, staff, and students by working together to identify professional goals and to assist in their attainment. - Oversee faculty directors' efforts to recruit, hire, onboard, train, and evaluate 70-90 student employees annually. - Supervise the Office Manager/Human Resources and Budget Analyst who tracks TASC's budget, runs the center's front desk, coordinates human resources, and supports daily operations. - Work with the Tutor Training and Communications Analyst to organize and advertise campus-wide tutor trainings. - Develop, manage, and execute coordinated, on-going training for tutors both in TASC and from across the campus. - Oversee the launch and daily use of tutor tracking software (Navigate/EAB) for the purposes of scheduling, data collection, and communication among tutors, faculty, and other campus student support professionals. - Maintain statistics about and report regularly on the use of TASC's services; reports to include information on usage of services as well as their effectiveness and students' satisfaction/feedback. - Formulate and implement policies and procedures that are equity-minded and ensure the effective use of tutoring and academic support for all SF State students. - Strengthen TASC's team by identifying, hiring, and onboarding new faculty, staff, and students. - Ensure that TASC offers outstanding student support in a welcoming, customer service-oriented environment. Outreach/Communication/Collaboration - Chair the Tutoring and Academic Support Advisory Board, bringing together campus partners to strengthen collaborations and further develop campus tutoring and academic support services. - Work with the Tutor Training and Communications Analyst to develop and execute a marketing strategy that will effectively communicate tutoring and academic support services to the campus community. - Facilitate collaboration and coordination with all departments and units on campus who are providing tutoring and academic support services. - Through the Advisory Board and other campus collaborations, promote campus participation in professional development opportunities and organizations that advance tutoring and academic support. - Develop and maintain positive working relationships with academic departments, faculty, student support services, student organizations, and campus and CSU colleagues. - Serve as the representative for the Tutoring and Academic Support Center on various campus committees. - Collaborate with other units on campus to implement campus-wide initiatives in support of strengthening tutoring and academic support services. Professional Behavior - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Other Duties as Assigned. Minimum Qualifications* Required - Master's Degree. - A minimum of three years of experience in program coordination, administration, leading academic support services, or university-level teaching. - Experience in planning, coordinating and executing projects, working with multiple stakeholders. - Knowledge of and experience with budgetary planning, development, and management. - Knowledge of current and developing trends in tutoring and academic support services. - Knowledge of the theory and the practice of tutoring. - Experience delivering tutoring and academic support to underrepresented, low-income and first-generation college students and developing programs to support the needs of this population. - Extensive experience in hiring, supervising, effectively working with, and retaining a diverse group of professionals in a higher education environment. - Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions. - Experience working with faculty, staff, and administrators to develop and deliver effective academic support programs and services. - Experience in developing student tutors through creating and leading tutor education and training. - Strong communication skills (writing, speaking, listening and presenting) and the ability to apply these skills to communicate effectively with multiple constituents and stakeholders. - Excellent organizational and time management skills and the ability to work independently to meet deadlines and goals. Preferred Qualifications Preferred - Terminal Degree. - Teaching experience in writing, math, science, business, oral communication, or critical thinking. - Experience managing faculty and professional staff in a unionized higher education environment. - Experience developing online tutoring and/or instruction to meet student needs. - Experience developing tutoring and academic support that meets the needs of multilingual students and English language learners. - Experience using Navigate/EAB for tutoring and academic support. - Knowledge of and experience with Supplemental Instruction. - Knowledge of the California State University (CSU) System. - Thorough understanding of the CSU's Graduation Initiative 2025. - Experience developing and executing ongoing assessment for tutoring and academic support programs and services. Pre-Employment Requirements This position requires the successful completion of a background check. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Executive Assistant to AVP (Associate Vice President) and CIO (Chief Information Officer) SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $5,000 - $5,800 per month ($60,000 - $69,600 annually) Salary is commensurate with experience. Position Summary* This position reports directly to the Associate Vice President (AVP)/Chief Information Officer (CIO) for Information Technology Services (ITS). Incumbent performs a variety of difficult to complex administrative and technical support for the AVP/CIO and all other units within ITS. Incumbent is responsible for overseeing day-to-day administrative departmental operations and provide lead work direction to administrative staff. The incumbent is able to independently interpret and apply a variety of complex organizational policies and procedures; independently identify appropriate applications of a wide variety of complex written policies and procedures and identify deviations from applicable policies and procedures; and use initiative and judgment in analyzing information and determining a course of action with the specifications of standard practice and established procedures. This position requires a high degree of responsibility, handles matters of a confidential nature, and thorough knowledge of campus and department policies and procedures including recommendations to changes in procedures. Work is performed independently without supervision. Position Information Event/Communication Coordination - Work with Development teams and Change Advisory Board (CAB) to develop and manage communication plans for project and enhancement work - Document and publish release notes - Consult on service definitions and validate service presentations - Coordinate with project managers to ensure operational readiness including training design and documentation and coordinate training for operation teams Communication Planning and Coordination - Maintain announcements on ITS website - Communicate planned and unplanned downtime - Manage review, approval and publication process for mass e-mail messages - Manage review, approval and publication of ITS website pages - Facilitate promotional campaigns around service awareness - Send mass e-mail messages to faculty and staff on AVP/CIO behalf - Publish communication campus communication channels (i.e. digital displays, lawn signs, department communications through ITAnnounce, etc.) Project Management - Assist in the development of the project management methods, systems, tools and techniques in order to ensure continuous improvement of the department capabilities in project management - Drafting, editing, and promotion of project marketing materials as required by project plans (i.e. campus communications, social media campaigns, and internal departmental communications) Human Resources Functions (5%) - Tasks associated with this process include the preparation of various Human Resources documents; if needed, consultation with the Budget Office concerning applications; arranging interviews with candidates; and to coordinate the various process stages with Human Resources representatives for a successful hire - Personnel transactions also include the responsibility of handling special consultants and hourly hires - For new and departing personnel, utilize departmental designed on and off boarding Footprint application. Administrative - Responsibilities include the management, coordination and scheduling of calendars for the Associate Vice President/CIO and others as needed; act as liaison for the Associate Vice President/CIO to administrative, academic and private sector communities; and provide office policy/procedure interpretation. - Incumbent will provide high-level executive support for the AVP and CIO, including but not limited to the following: research and data collection and analysis; drafting of internal and external reports (i.e. KPI¿s for department as requested by VP of A&F); oversight and coordination of department presentations, including drafting and preparing PowerPoints for VP and President¿s cabinet. - Incumbent will plan, coordinate logistics, and document department meetings, including ITS Weekly Director¿s Meetings, ITS Town Halls, Data Governance Steering Committee, and Change Advisory Board. This includes disseminating calendar invitations, collecting agenda items from participants, scheduling staff and management, creating meeting agendas, facilitating discussions, decision-making, and follow-up on action items, collecting and distributing meeting notes, and maintaining log of meeting data collected. - Incumbent will manage activities required to produce departmental metrics reports; identify appropriate areas to track/monitor; gather information from appropriate team members and prepare a clear, concise presentation to diverse audiences, including department management and campus executives/cabinet. - Incumbent will provide direct support for the Associate Vice President/CIO and other higher-level executives within ITS including the areas of: Web & Mobile, IT Business Services, Network & Telecommunications Services, Systems Services, Service Management, ERP and Business Intelligence and Information Security. - Incumbent will assist in special projects involving the creation of graphical representations utilizing Microsoft Word, Excel, Photoshop, Illustrator and Visio; Adobe Acrobat, and software applications; evaluate information and incorporating appropriate data into reports and other written material; and perform research for required data and then distills the information in a clear format.-Update departmental online information using Drupal. Manage file documents via Box andmaintainvarious listserves. - Generate Service Desk tickets in response to email and phone call requests for service. Payroll/ Absence Management - Serve as the payroll contact for the AVP/CIO. - Provide payroll policies and guidelines to all staff. Travel - Serve as the travel coordinator for the AVP/CIO. With thorough knowledge of University travel practices and policies, duties include preparation of travel authorizations/advances and claims; securing travel accommodations; and ensuring all accommodations are taken care of per CSU. Incumbent to serve as credit card holder for travel expenses and provide monthly reconciliation reports. Minimum Qualifications* Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor¿s degree and/or equivalent training and administrative work and experience involving study, analysis, and/or evaluation leading to the development of administrative polices, procedures, practices, or programs. - Analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action. - Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities. - Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. - Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. - Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. - Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. - Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications - Equivalent to graduation from a four-year college/university and/or a combination of professional work experience with a comprehensive understanding and knowledge of a university information technology department. Five (5) years¿ experience in an administrative support function in a technology-based work environment. Experience in handling the customersupport functions including the day-today calls from users reporting problems. Working knowledge of various software tools: Microsoft Outlook, Word, Excel, PowerPoint and Visio; Adobe Acrobat, Illustrator, and Photoshop; Drupal for web content management and Box for file management. Knowledge of campus systems: FMS, HRMS and ServiceNow. Familiar with CSU and SFSU policies and procedures - Ability to learn and apply university and department procedures; ability to organize, plan projects and handle multiple work priorities. Ability to exercise extreme tactand diplomacy when communicating with users, colleagues and management. Exceptional organization skills. Excellent written and spoken English. - Experience preparing communication on information technology topics for a wide range of audiences. Experience documenting business processes and translating technical details into functional messaging. Work in a fast-paced environment with deadlines. Strong ability to reason logically and creatively to identify and resolve problems. - Experience writing technical specifications, process guides, procedural documentation, technical knowledge articles, release notes and customer communication in higher education.Experience designing and/or providing IT training in higher education.Experience maintain content using the Drupal content management systems. Understanding of project delivery methodologies to the degree necessary for integrating communication and training. ITIL Certification preferred. Ability to provide training to administrative staff and provide lead work direction; work with others at all levels within the organization; act as a representative to outside contacts; and take initiative and independently perform work in a fast working environment. Environmental/Physical/Special May need to work weekend and/or early morning/night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/01/2019. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Working Title Executive Assistant to AVP (Associate Vice President) and CIO (Chief Information Officer) SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $5,000 - $5,800 per month ($60,000 - $69,600 annually) Salary is commensurate with experience. Position Summary* This position reports directly to the Associate Vice President (AVP)/Chief Information Officer (CIO) for Information Technology Services (ITS). Incumbent performs a variety of difficult to complex administrative and technical support for the AVP/CIO and all other units within ITS. Incumbent is responsible for overseeing day-to-day administrative departmental operations and provide lead work direction to administrative staff. The incumbent is able to independently interpret and apply a variety of complex organizational policies and procedures; independently identify appropriate applications of a wide variety of complex written policies and procedures and identify deviations from applicable policies and procedures; and use initiative and judgment in analyzing information and determining a course of action with the specifications of standard practice and established procedures. This position requires a high degree of responsibility, handles matters of a confidential nature, and thorough knowledge of campus and department policies and procedures including recommendations to changes in procedures. Work is performed independently without supervision. Position Information Event/Communication Coordination - Work with Development teams and Change Advisory Board (CAB) to develop and manage communication plans for project and enhancement work - Document and publish release notes - Consult on service definitions and validate service presentations - Coordinate with project managers to ensure operational readiness including training design and documentation and coordinate training for operation teams Communication Planning and Coordination - Maintain announcements on ITS website - Communicate planned and unplanned downtime - Manage review, approval and publication process for mass e-mail messages - Manage review, approval and publication of ITS website pages - Facilitate promotional campaigns around service awareness - Send mass e-mail messages to faculty and staff on AVP/CIO behalf - Publish communication campus communication channels (i.e. digital displays, lawn signs, department communications through ITAnnounce, etc.) Project Management - Assist in the development of the project management methods, systems, tools and techniques in order to ensure continuous improvement of the department capabilities in project management - Drafting, editing, and promotion of project marketing materials as required by project plans (i.e. campus communications, social media campaigns, and internal departmental communications) Human Resources Functions (5%) - Tasks associated with this process include the preparation of various Human Resources documents; if needed, consultation with the Budget Office concerning applications; arranging interviews with candidates; and to coordinate the various process stages with Human Resources representatives for a successful hire - Personnel transactions also include the responsibility of handling special consultants and hourly hires - For new and departing personnel, utilize departmental designed on and off boarding Footprint application. Administrative - Responsibilities include the management, coordination and scheduling of calendars for the Associate Vice President/CIO and others as needed; act as liaison for the Associate Vice President/CIO to administrative, academic and private sector communities; and provide office policy/procedure interpretation. - Incumbent will provide high-level executive support for the AVP and CIO, including but not limited to the following: research and data collection and analysis; drafting of internal and external reports (i.e. KPI¿s for department as requested by VP of A&F); oversight and coordination of department presentations, including drafting and preparing PowerPoints for VP and President¿s cabinet. - Incumbent will plan, coordinate logistics, and document department meetings, including ITS Weekly Director¿s Meetings, ITS Town Halls, Data Governance Steering Committee, and Change Advisory Board. This includes disseminating calendar invitations, collecting agenda items from participants, scheduling staff and management, creating meeting agendas, facilitating discussions, decision-making, and follow-up on action items, collecting and distributing meeting notes, and maintaining log of meeting data collected. - Incumbent will manage activities required to produce departmental metrics reports; identify appropriate areas to track/monitor; gather information from appropriate team members and prepare a clear, concise presentation to diverse audiences, including department management and campus executives/cabinet. - Incumbent will provide direct support for the Associate Vice President/CIO and other higher-level executives within ITS including the areas of: Web & Mobile, IT Business Services, Network & Telecommunications Services, Systems Services, Service Management, ERP and Business Intelligence and Information Security. - Incumbent will assist in special projects involving the creation of graphical representations utilizing Microsoft Word, Excel, Photoshop, Illustrator and Visio; Adobe Acrobat, and software applications; evaluate information and incorporating appropriate data into reports and other written material; and perform research for required data and then distills the information in a clear format.-Update departmental online information using Drupal. Manage file documents via Box andmaintainvarious listserves. - Generate Service Desk tickets in response to email and phone call requests for service. Payroll/ Absence Management - Serve as the payroll contact for the AVP/CIO. - Provide payroll policies and guidelines to all staff. Travel - Serve as the travel coordinator for the AVP/CIO. With thorough knowledge of University travel practices and policies, duties include preparation of travel authorizations/advances and claims; securing travel accommodations; and ensuring all accommodations are taken care of per CSU. Incumbent to serve as credit card holder for travel expenses and provide monthly reconciliation reports. Minimum Qualifications* Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor¿s degree and/or equivalent training and administrative work and experience involving study, analysis, and/or evaluation leading to the development of administrative polices, procedures, practices, or programs. - Analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action. - Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities. - Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. - Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. - Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. - Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. - Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications - Equivalent to graduation from a four-year college/university and/or a combination of professional work experience with a comprehensive understanding and knowledge of a university information technology department. Five (5) years¿ experience in an administrative support function in a technology-based work environment. Experience in handling the customersupport functions including the day-today calls from users reporting problems. Working knowledge of various software tools: Microsoft Outlook, Word, Excel, PowerPoint and Visio; Adobe Acrobat, Illustrator, and Photoshop; Drupal for web content management and Box for file management. Knowledge of campus systems: FMS, HRMS and ServiceNow. Familiar with CSU and SFSU policies and procedures - Ability to learn and apply university and department procedures; ability to organize, plan projects and handle multiple work priorities. Ability to exercise extreme tactand diplomacy when communicating with users, colleagues and management. Exceptional organization skills. Excellent written and spoken English. - Experience preparing communication on information technology topics for a wide range of audiences. Experience documenting business processes and translating technical details into functional messaging. Work in a fast-paced environment with deadlines. Strong ability to reason logically and creatively to identify and resolve problems. - Experience writing technical specifications, process guides, procedural documentation, technical knowledge articles, release notes and customer communication in higher education.Experience designing and/or providing IT training in higher education.Experience maintain content using the Drupal content management systems. Understanding of project delivery methodologies to the degree necessary for integrating communication and training. ITIL Certification preferred. Ability to provide training to administrative staff and provide lead work direction; work with others at all levels within the organization; act as a representative to outside contacts; and take initiative and independently perform work in a fast working environment. Environmental/Physical/Special May need to work weekend and/or early morning/night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/01/2019. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/29/19, 1/28/20, 4/28/20 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency andintermodulationinterference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency andintermodulationinterference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Apr 29, 2019
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/29/19, 1/28/20, 4/28/20 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency andintermodulationinterference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency andintermodulationinterference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: The starting salary will be between $4,693.00/month to $6,468.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Office of Student Outreach provides comprehensive services to prospective students and the members of the community-at-large who are seeking information or services from the University relative to outreach, recruitment and preadmission for the purpose of admission to the university. ABOUT THE POSITION: Reporting to the Director of Student Outreach, the Recruitment Events Coordinator is responsible for planning, executing, and managing all event related functions, including an outreach calendar for the department. The incumbent will provide high quality service for the department to prospective students, applicants, admitted students, their families, and counselors and educators in the community. The position supports the efforts and goals of the Office of Admission and Outreach to promote CSUEB awareness in designated market territories, to promote the yield of admitted students, and to engage with campus partners to ensure that our "clientele" receive information on the vast university resources available. The position is expected to be innovative, strategic and creative in producing recruitment events. The incumbent is expected to be a team player who serves as a collaborative, flexible and well organized leader with excellent interpersonal communication skills and interactions with all constituencies. This position must exhibit a strong work ethic including punctuality and reliability as well as professional demeanor and appearance. RESPONSIBILITIES: Plan, execute, and oversee all recruitment events for prospective, applicant, admitted students, their families, and counselors and educators in the community, under the direction/supervision of Director of Student Outreach. * Maintain recruitment event calendar for long-range planning and preparation. * Provide professional expertise and direction in the planning and execution of high quality events and functions while ensuring that the priorities and presentation of CSUEB are always reflected. * Plan and organize all aspects of recruitment events including, but not limited to: Preview Day, Welcome Day for Admitted Students, WACAC College Fair, Counselor and Student Receptions, Information Sessions, CSU Counselor Conferences (every 4 years), major specific open houses and large group trainings/meetings. * Organize all aspects of event from conception to completion including, but not limited to: goals/objectives, detailed timelines and task lists, budgets, scheduling rooms/venues, staffing and assignments, logistics, fire marshal approvals, transportation, custodial, catering/hospitality, decor, entertainment, supplies and promotional items needed, evaluation and final reports, and researching venues. * Conduct briefings and/or regular meetings with Director, students and volunteers as needed, debriefings with key constituents. * Coordinate program materials with campus partners. * Manage and staff all events. * Conduct annual review and assess needs for future date scheduling. * Coordinate and communicate regularly with vendors to ensure catering, hospitality and decor, or other contractual needs are provided as specified. * Monitor event responses and reservations, ensure appropriate staff/students know event details to help field questions, and serve as primary contact to all event related questions. * Coordinate presenters, participants and guest speakers as needed. Ensure the campus community is aware of relevant events for their planning purposes. Oversee print and web marketing and communications for all recruitment events. * Create, organize and maintain a regular communication plan for clientele for annual activities, to include various mediums of communication. * Work with University Communications to initiate advertising, printing, signage, invitation mailing, and media notifications to promote events. * Work with University Communications to create concepts for publication pieces that may further promote events, including proofing and editing publications. * Oversee content for event related websites, including general event information, registration processes for attendees and campus partners/volunteers, and confirmations. * Monitor event attendance via online data forms and inform key constituents for planning purposes. * Assess web content annually, and in a timely manner, to ensure that relevant and up to date information is presented and make necessary recommendations for an increased and successful online presence. Oversee event staff towards success. * Oversee the activities of the events staff to ensure quality services are being provided to prospective students and the community, through the event programming. * Provide direction, guidance, training and support as it relates to event functions. * Provide support to staff by developing them as an effective ambassador for CSUEB; support their growth as a valuable member of the events profession. * Assist with task and project management to ensure successful event execution, including necessary follow-ups, and offer regular input during event peak periods. * Ensure proper reporting for quarterly and annual reporting purposes. Perform special projects as assigned. * Special projects or unanticipated needs may result in other duties being assigned as it relates to preadmission, recruitment and yield activities. REQUIREMENTS: * Ability to accommodate flexible work schedule that includes some evening and weekend work. * Ability to quickly develop basic knowledge about CSUEB and CSU admission policies and procedures to be able to share with clientele. * Ability to carry out complex assignments without detailed instruction. * Ability to interact professionally and effectively, individually and in group settings, with campus/department programs and the general public including diverse students and their family members. * Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. * Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. * Ability to work independently. * Excellent written and verbal communication skills. * Ability to work with PeopleSoft, e-mail, internet browsing software, Acrobat, MS Office Applications (including experience with budget templates), social media outlets. MINIMUM QUALIFICATIONS: Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. PREFERRED SKILLS AND KNOWLEDGE: * Bachelor's degree. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: This is a position with supervisory/lead responsibilities, subject to completion of the University on-line Sexual Harassment training as a condition of employment. Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: SALARY AND BENEFITS: The starting salary will be between $4,693.00/month to $6,468.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Office of Student Outreach provides comprehensive services to prospective students and the members of the community-at-large who are seeking information or services from the University relative to outreach, recruitment and preadmission for the purpose of admission to the university. ABOUT THE POSITION: Reporting to the Director of Student Outreach, the Recruitment Events Coordinator is responsible for planning, executing, and managing all event related functions, including an outreach calendar for the department. The incumbent will provide high quality service for the department to prospective students, applicants, admitted students, their families, and counselors and educators in the community. The position supports the efforts and goals of the Office of Admission and Outreach to promote CSUEB awareness in designated market territories, to promote the yield of admitted students, and to engage with campus partners to ensure that our "clientele" receive information on the vast university resources available. The position is expected to be innovative, strategic and creative in producing recruitment events. The incumbent is expected to be a team player who serves as a collaborative, flexible and well organized leader with excellent interpersonal communication skills and interactions with all constituencies. This position must exhibit a strong work ethic including punctuality and reliability as well as professional demeanor and appearance. RESPONSIBILITIES: Plan, execute, and oversee all recruitment events for prospective, applicant, admitted students, their families, and counselors and educators in the community, under the direction/supervision of Director of Student Outreach. * Maintain recruitment event calendar for long-range planning and preparation. * Provide professional expertise and direction in the planning and execution of high quality events and functions while ensuring that the priorities and presentation of CSUEB are always reflected. * Plan and organize all aspects of recruitment events including, but not limited to: Preview Day, Welcome Day for Admitted Students, WACAC College Fair, Counselor and Student Receptions, Information Sessions, CSU Counselor Conferences (every 4 years), major specific open houses and large group trainings/meetings. * Organize all aspects of event from conception to completion including, but not limited to: goals/objectives, detailed timelines and task lists, budgets, scheduling rooms/venues, staffing and assignments, logistics, fire marshal approvals, transportation, custodial, catering/hospitality, decor, entertainment, supplies and promotional items needed, evaluation and final reports, and researching venues. * Conduct briefings and/or regular meetings with Director, students and volunteers as needed, debriefings with key constituents. * Coordinate program materials with campus partners. * Manage and staff all events. * Conduct annual review and assess needs for future date scheduling. * Coordinate and communicate regularly with vendors to ensure catering, hospitality and decor, or other contractual needs are provided as specified. * Monitor event responses and reservations, ensure appropriate staff/students know event details to help field questions, and serve as primary contact to all event related questions. * Coordinate presenters, participants and guest speakers as needed. Ensure the campus community is aware of relevant events for their planning purposes. Oversee print and web marketing and communications for all recruitment events. * Create, organize and maintain a regular communication plan for clientele for annual activities, to include various mediums of communication. * Work with University Communications to initiate advertising, printing, signage, invitation mailing, and media notifications to promote events. * Work with University Communications to create concepts for publication pieces that may further promote events, including proofing and editing publications. * Oversee content for event related websites, including general event information, registration processes for attendees and campus partners/volunteers, and confirmations. * Monitor event attendance via online data forms and inform key constituents for planning purposes. * Assess web content annually, and in a timely manner, to ensure that relevant and up to date information is presented and make necessary recommendations for an increased and successful online presence. Oversee event staff towards success. * Oversee the activities of the events staff to ensure quality services are being provided to prospective students and the community, through the event programming. * Provide direction, guidance, training and support as it relates to event functions. * Provide support to staff by developing them as an effective ambassador for CSUEB; support their growth as a valuable member of the events profession. * Assist with task and project management to ensure successful event execution, including necessary follow-ups, and offer regular input during event peak periods. * Ensure proper reporting for quarterly and annual reporting purposes. Perform special projects as assigned. * Special projects or unanticipated needs may result in other duties being assigned as it relates to preadmission, recruitment and yield activities. REQUIREMENTS: * Ability to accommodate flexible work schedule that includes some evening and weekend work. * Ability to quickly develop basic knowledge about CSUEB and CSU admission policies and procedures to be able to share with clientele. * Ability to carry out complex assignments without detailed instruction. * Ability to interact professionally and effectively, individually and in group settings, with campus/department programs and the general public including diverse students and their family members. * Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. * Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. * Ability to work independently. * Excellent written and verbal communication skills. * Ability to work with PeopleSoft, e-mail, internet browsing software, Acrobat, MS Office Applications (including experience with budget templates), social media outlets. MINIMUM QUALIFICATIONS: Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. PREFERRED SKILLS AND KNOWLEDGE: * Bachelor's degree. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: This is a position with supervisory/lead responsibilities, subject to completion of the University on-line Sexual Harassment training as a condition of employment. Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/28/19, 8/28/19, *11/27/19, *2/28/20(final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/28/2020 5:00 PM Pacific
Apr 29, 2019
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/28/19, 8/28/19, *11/27/19, *2/28/20(final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/28/2020 5:00 PM Pacific
San Bernardino
5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Full-Time, "Exempt", Probationary position with the possibility of converting to permanent. Work Schedule: Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Summer hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. Deadline: This position will remain open until filled. Applications will be reviewed beginning August 29, 2019. General Purpose: Under general supervision, the Payroll Services Manager, the Payroll and HRIS Systems Analyst, independently performs the typical activities related to the processing of payroll and personnel transactions such as appointments, changes in status, leaves and separations for all categories of California State University (CSU) employees. Assignments require the incumbent to address individual situations by applying payroll/personnel regulations, CSU policies and administrative guidelines, state and federal laws, educational codes and collective bargaining agreements. The incumbent will act with diligence so that all information contained in personnel/payroll transaction forms is accurate and conforms to all relevant regulations; conduct the independent tracing, research and reconciliation of errors, and provide information and assistance on payroll processing matters to faculty and staff members. The incumbent will also act as a Lead to the Payroll Technicians. Under the direction of the Payroll Services Manager, the Payroll and HRIS Systems Analyst plays a key role in initiating, analyzing, processing, and auditing a diverse range of moderate to complex transactions in the HCM PeopleSoft application and State Controller's Office (SCO) database including: name, address, education and citizen status changes; hiring of intermittent, full-time, part-time, special consultants, summer session, student assistants; job changes - appointments, end of probationary periods, promotions, reassignments, reclassifications, leaves with and without pay; terminations - end of temporary appointment, retirement, resignation, dismissal; pay changes - in range progression, general salary increases, services salary increase; retirement membership - Public Employees' Retirement System (CalPERS) membership eligibility or other retirement eligibility for all categories or combinations of categories of CSU employees including MPP, faculty, staff, special consultants and student assistants. Work with the academic department coordinators and Faculty Affairs to ensure proper processing of temporary faculty contracts. The Payroll Services Manager, the Payroll and HRIS Systems Analyst works directly with the Collective Bargaining Unit(s) and the campus community with the conversion from quarter to semester - to include creating calendars and scheduling/leading informational sessions. Essential Functions/Typical Activities: Duties may include, but are not limited to, the following: Payroll Lead The ideal candidate will have a demonstrated ability to successfully serve as lead over Payroll Technicians and PeopleSoft processors with the processing of personal and employment data in HCM PeopleSoft and PIMS. Documents and analyzes all pay and processes transactions to generate pay for hourly employees, final settlements, academic adjustments, overtime, shift differential, stipends, excess hours and other types of pay due to FLSA, and collective bargaining agreements. Reconciles all regular pay generated for salaried employees for accuracy prior to releasing payments. Researches and processes documentation to correct any pay issued incorrectly which may consist of establishing accounts payable, transferring funds and/or requesting supplemental pay. Process non-industrial disability and worker's compensation transactions to include coordination and review of documentation with the Leaves Coordinator, Employment Development Department and SCO that may involve family medical leave, maternity/paternity/adoption leave, and catastrophic leave. Other pay related processing include direct deposit enrollments/changes, docks, garnishments, levies, tax-related fringe benefits, and tax withholding changes. Understands how to pay data affects Form W-2, the labor cost distribution process and other management and budget reporting. Provides daily training and/or assistance with all of the above-noted processes and procedures to ensure data integrity. Provides direction to the Payroll Technicians for student payroll, including student hire process in both PeopleSoft and PIMS, student classification, and student assistant eligibility guidelines. Provides input to the Payroll Services Manager for staff member's performance evaluation. Auditing, Analysis, and Compliance The Payroll and HRIS Systems Analyst is detailed oriented and driven to contribute to the University's growth and success by serving as the Subject Matter Expert (SME) and functional lead in the administration of the Time and Labor and Absent Management modules in PeopleSoft, and the Common Human Resource System Project (CHRS). Assists with reviewing and testing HCM PeopleSoft releases and upgrades in relation to Time and Labor and Absence Management before changes are moved into production - perform as tester following application patches and tool updates as well as major system upgrades. Works with the IT PeopleSoft Support Team to ensure test scripts are comprehensive. Maintain business process guidelines for Absence Management and Time and Labor in order to provide the campus community with proper training documentation. Assist in the development and coordination of procedures, evaluating and revising existing procedures as necessary. Responsible for training new timekeepers and managers in the time validation process. Participates and provides feedback, solutions, and recommendations as a CMS HUG team member and member for the CHRS Project. Conduct regular audits to insure information in the PeopleSoft and PIMS systems are accurate and in compliance in preparation for the implementation of CHRS (education, gender, birthdate, etc.). Reports leave credit usage in PeopleSoft for Payroll staff and other campus stakeholders, as necessary, and monitor and approve PeopleSoft securities for Payroll staff. In compliance with CSU policies and procedures and collective bargaining agreements regarding leaves, this position maintains leave benefit and state services date by auditing absence data; process adjustments as necessary to include catastrophic leave donations, approve and enter absences and time on behalf of employees on an exception basis, and is a resource for department Timekeepers. Notifies departments when usage is inappropriate and corrections are necessary. Calculates excess and minus pay periods for employees who work irregular work schedules. Monitors hours worked by intermittent employees to determine membership into CalPERS. Customer Service The Payroll and HRIS Systems Analyst will have the opportunity to demonstrate the University's core values and its commitment to people-centered practices by providing excellent customer service practices when by responding to inquiries from employees, departments and other organizations that relate to the department's functions. Provide general explanations regarding various employee benefits including CalPERS eligibility, vacation, and sick leave accrual, social security and Medicare taxes, pay periods and holidays. Assist with unemployment benefit audits and data requests, employment verification and other inquiries related to pay and employment. Other Assists with HR special projects, workshops, and events as needed. Other duties as assigned. Education: Bachelor's degree in Accounting, Finance, Business Administration or a related field AND 3-5 years of increasingly responsible technical and/or professional experience performing lead payroll duties involving study, analysis, and/or evaluation leading to the development or improvement of administrative payroll policies, procedures, practices, or programs. Relevant experience in a Payroll department (preferably CSU payroll); Experience with SCO, PIMS PeopleSoft, and Query Report Writer/Manager, in addition to excellent skills in Excel, Access, Qualtrics, MS Word, and PowerPoint software programs. Knowledge: Knowledge of CBA's, IRCA Laws and regulations, Employment Laws and practices, FLSA, CSU and/or campus policies and procedures, CIRS, PIMS, and People Soft. Abilities/Skills: Ability to understand problems from a broad, interactive perspective and be able to discern applicable underlying principles to conceive of and develop strategic solutions applicable to HR business processes within People Soft. Ability to evaluate, research and approve personnel transactions/records, employment history, and other documents. Ability to organize the faculty sign-in program and conduct orientations for part-time faculty each semester. Ability to write programs in FOCUS (CIRS database) and People Soft. Ability to work closely with Payroll to ensure consistency between PIMS and People Soft. Ability to use judgment in dealing with sensitive situations. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to communicate clearly and effectively both orally and in writing; establish and maintain effective and cooperative working relationships with others; analyze problems accurately identify and develop appropriate recommendations leading to solutions. Desirable Qualifications: Masters Degree preferred. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Experience in assessing, formulating, and evaluating the impact of recommended or implemented policies from a strategic and operational perspective. Ability to use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues. Ability to use appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures. Ability to serve as the prime contact for the program. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Employment Status: Full-Time, "Exempt", Probationary position with the possibility of converting to permanent. Work Schedule: Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Summer hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. Deadline: This position will remain open until filled. Applications will be reviewed beginning August 29, 2019. General Purpose: Under general supervision, the Payroll Services Manager, the Payroll and HRIS Systems Analyst, independently performs the typical activities related to the processing of payroll and personnel transactions such as appointments, changes in status, leaves and separations for all categories of California State University (CSU) employees. Assignments require the incumbent to address individual situations by applying payroll/personnel regulations, CSU policies and administrative guidelines, state and federal laws, educational codes and collective bargaining agreements. The incumbent will act with diligence so that all information contained in personnel/payroll transaction forms is accurate and conforms to all relevant regulations; conduct the independent tracing, research and reconciliation of errors, and provide information and assistance on payroll processing matters to faculty and staff members. The incumbent will also act as a Lead to the Payroll Technicians. Under the direction of the Payroll Services Manager, the Payroll and HRIS Systems Analyst plays a key role in initiating, analyzing, processing, and auditing a diverse range of moderate to complex transactions in the HCM PeopleSoft application and State Controller's Office (SCO) database including: name, address, education and citizen status changes; hiring of intermittent, full-time, part-time, special consultants, summer session, student assistants; job changes - appointments, end of probationary periods, promotions, reassignments, reclassifications, leaves with and without pay; terminations - end of temporary appointment, retirement, resignation, dismissal; pay changes - in range progression, general salary increases, services salary increase; retirement membership - Public Employees' Retirement System (CalPERS) membership eligibility or other retirement eligibility for all categories or combinations of categories of CSU employees including MPP, faculty, staff, special consultants and student assistants. Work with the academic department coordinators and Faculty Affairs to ensure proper processing of temporary faculty contracts. The Payroll Services Manager, the Payroll and HRIS Systems Analyst works directly with the Collective Bargaining Unit(s) and the campus community with the conversion from quarter to semester - to include creating calendars and scheduling/leading informational sessions. Essential Functions/Typical Activities: Duties may include, but are not limited to, the following: Payroll Lead The ideal candidate will have a demonstrated ability to successfully serve as lead over Payroll Technicians and PeopleSoft processors with the processing of personal and employment data in HCM PeopleSoft and PIMS. Documents and analyzes all pay and processes transactions to generate pay for hourly employees, final settlements, academic adjustments, overtime, shift differential, stipends, excess hours and other types of pay due to FLSA, and collective bargaining agreements. Reconciles all regular pay generated for salaried employees for accuracy prior to releasing payments. Researches and processes documentation to correct any pay issued incorrectly which may consist of establishing accounts payable, transferring funds and/or requesting supplemental pay. Process non-industrial disability and worker's compensation transactions to include coordination and review of documentation with the Leaves Coordinator, Employment Development Department and SCO that may involve family medical leave, maternity/paternity/adoption leave, and catastrophic leave. Other pay related processing include direct deposit enrollments/changes, docks, garnishments, levies, tax-related fringe benefits, and tax withholding changes. Understands how to pay data affects Form W-2, the labor cost distribution process and other management and budget reporting. Provides daily training and/or assistance with all of the above-noted processes and procedures to ensure data integrity. Provides direction to the Payroll Technicians for student payroll, including student hire process in both PeopleSoft and PIMS, student classification, and student assistant eligibility guidelines. Provides input to the Payroll Services Manager for staff member's performance evaluation. Auditing, Analysis, and Compliance The Payroll and HRIS Systems Analyst is detailed oriented and driven to contribute to the University's growth and success by serving as the Subject Matter Expert (SME) and functional lead in the administration of the Time and Labor and Absent Management modules in PeopleSoft, and the Common Human Resource System Project (CHRS). Assists with reviewing and testing HCM PeopleSoft releases and upgrades in relation to Time and Labor and Absence Management before changes are moved into production - perform as tester following application patches and tool updates as well as major system upgrades. Works with the IT PeopleSoft Support Team to ensure test scripts are comprehensive. Maintain business process guidelines for Absence Management and Time and Labor in order to provide the campus community with proper training documentation. Assist in the development and coordination of procedures, evaluating and revising existing procedures as necessary. Responsible for training new timekeepers and managers in the time validation process. Participates and provides feedback, solutions, and recommendations as a CMS HUG team member and member for the CHRS Project. Conduct regular audits to insure information in the PeopleSoft and PIMS systems are accurate and in compliance in preparation for the implementation of CHRS (education, gender, birthdate, etc.). Reports leave credit usage in PeopleSoft for Payroll staff and other campus stakeholders, as necessary, and monitor and approve PeopleSoft securities for Payroll staff. In compliance with CSU policies and procedures and collective bargaining agreements regarding leaves, this position maintains leave benefit and state services date by auditing absence data; process adjustments as necessary to include catastrophic leave donations, approve and enter absences and time on behalf of employees on an exception basis, and is a resource for department Timekeepers. Notifies departments when usage is inappropriate and corrections are necessary. Calculates excess and minus pay periods for employees who work irregular work schedules. Monitors hours worked by intermittent employees to determine membership into CalPERS. Customer Service The Payroll and HRIS Systems Analyst will have the opportunity to demonstrate the University's core values and its commitment to people-centered practices by providing excellent customer service practices when by responding to inquiries from employees, departments and other organizations that relate to the department's functions. Provide general explanations regarding various employee benefits including CalPERS eligibility, vacation, and sick leave accrual, social security and Medicare taxes, pay periods and holidays. Assist with unemployment benefit audits and data requests, employment verification and other inquiries related to pay and employment. Other Assists with HR special projects, workshops, and events as needed. Other duties as assigned. Education: Bachelor's degree in Accounting, Finance, Business Administration or a related field AND 3-5 years of increasingly responsible technical and/or professional experience performing lead payroll duties involving study, analysis, and/or evaluation leading to the development or improvement of administrative payroll policies, procedures, practices, or programs. Relevant experience in a Payroll department (preferably CSU payroll); Experience with SCO, PIMS PeopleSoft, and Query Report Writer/Manager, in addition to excellent skills in Excel, Access, Qualtrics, MS Word, and PowerPoint software programs. Knowledge: Knowledge of CBA's, IRCA Laws and regulations, Employment Laws and practices, FLSA, CSU and/or campus policies and procedures, CIRS, PIMS, and People Soft. Abilities/Skills: Ability to understand problems from a broad, interactive perspective and be able to discern applicable underlying principles to conceive of and develop strategic solutions applicable to HR business processes within People Soft. Ability to evaluate, research and approve personnel transactions/records, employment history, and other documents. Ability to organize the faculty sign-in program and conduct orientations for part-time faculty each semester. Ability to write programs in FOCUS (CIRS database) and People Soft. Ability to work closely with Payroll to ensure consistency between PIMS and People Soft. Ability to use judgment in dealing with sensitive situations. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to communicate clearly and effectively both orally and in writing; establish and maintain effective and cooperative working relationships with others; analyze problems accurately identify and develop appropriate recommendations leading to solutions. Desirable Qualifications: Masters Degree preferred. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Experience in assessing, formulating, and evaluating the impact of recommended or implemented policies from a strategic and operational perspective. Ability to use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues. Ability to use appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures. Ability to serve as the prime contact for the program. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Position Description The City of Tacoma's Information Technology Department is recruiting for a highly motivated, energetic, qualified candidate interested in innovation and application mobility to join its Business Solution Functional team. The team is responsible for the configuration and maintenance of the City's SAP ECC 6.07 ERP software environment. The employee in this position serves as the primary subject matter expert for SAP Plant Maintenance and SAP Materials Management. This work requires independent analysis of moderate and complex situations. The Business Analyst III position is the highest level ofthe Business Analyst series and serves as a functional IT ambassador and worker for the business unit. This position also requires a high understanding of the software development lifecycle. As such, this strategic position plans, analyzes and leads strategic business initiatives, independently conducting studies and analysis to support business needs with the City's SAP system. This position serves as a top level functional analyst. Independently conducts studies andanalysesof current and proposed computer applications and programs related to department or program goals, organizational structure and resource utilization, productivity and efficiency to support business needs with the City's SAP system. This position will also mentor level I and II analysts. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in theRegencePPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. Qualifications Bachelor's degree required in information technology, business or public administration or a related field and four years functional experience within the desired technological platform and specialty or six years experience working specifically with the software platform for the position (i.e. SAP module). Bachelor's degree can also be substituted with four years of consultative experience in information technology analysis, system maintenance, or troubleshooting/problem resolution. Knowledge & Skills The candidate must have expert knowledge of the SAP Plant Maintenance module and have a working knowledge of SAP Materials Management. Ability to break down a business need to determine whether a business process change and/or technical solution is needed to fulfill the business requirement Independently determine the technological solution to a business need; develop the method, design, and analysis for its execution; and coordinate the planning and implementation of the project Assess and document business needs, business processes, and support systems Identify and write requirements for computer applications to address business needs and construct business processes and workflows Review other business analysts' work and serve as a mentor Communicate effectively with stakeholders on system processes, applications and modifications Execute functional changes and coordinate system integration testing Conduct user acceptance testing and parallel testing with end users; verify data integrity; and document testing results Selection Process & Supplemental Information Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process. Applications submitted before December 6, 2019 will be given first consideration for review in the hiring process. Candidates who meet the minimum qualifications will have their responses to the supplemental questions evaluated by a panel of subject matter experts. These questions will be scored on the basis of information provided; therefore, it is the responsibility of the applicant to carefully list all pertinent experience and training related to this position. The evaluation committee will not have access to the candidate's application. Providing false information will result in disqualification. Candidates must pass this evaluation in order to be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of theTheaFossWaterway, the expansions of both theMultiCareand Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before the closing date. Closing Date/Time: 12/20/2019 5:00 PM Pacific
Nov 27, 2019
Full Time
Position Description The City of Tacoma's Information Technology Department is recruiting for a highly motivated, energetic, qualified candidate interested in innovation and application mobility to join its Business Solution Functional team. The team is responsible for the configuration and maintenance of the City's SAP ECC 6.07 ERP software environment. The employee in this position serves as the primary subject matter expert for SAP Plant Maintenance and SAP Materials Management. This work requires independent analysis of moderate and complex situations. The Business Analyst III position is the highest level ofthe Business Analyst series and serves as a functional IT ambassador and worker for the business unit. This position also requires a high understanding of the software development lifecycle. As such, this strategic position plans, analyzes and leads strategic business initiatives, independently conducting studies and analysis to support business needs with the City's SAP system. This position serves as a top level functional analyst. Independently conducts studies andanalysesof current and proposed computer applications and programs related to department or program goals, organizational structure and resource utilization, productivity and efficiency to support business needs with the City's SAP system. This position will also mentor level I and II analysts. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in theRegencePPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. Qualifications Bachelor's degree required in information technology, business or public administration or a related field and four years functional experience within the desired technological platform and specialty or six years experience working specifically with the software platform for the position (i.e. SAP module). Bachelor's degree can also be substituted with four years of consultative experience in information technology analysis, system maintenance, or troubleshooting/problem resolution. Knowledge & Skills The candidate must have expert knowledge of the SAP Plant Maintenance module and have a working knowledge of SAP Materials Management. Ability to break down a business need to determine whether a business process change and/or technical solution is needed to fulfill the business requirement Independently determine the technological solution to a business need; develop the method, design, and analysis for its execution; and coordinate the planning and implementation of the project Assess and document business needs, business processes, and support systems Identify and write requirements for computer applications to address business needs and construct business processes and workflows Review other business analysts' work and serve as a mentor Communicate effectively with stakeholders on system processes, applications and modifications Execute functional changes and coordinate system integration testing Conduct user acceptance testing and parallel testing with end users; verify data integrity; and document testing results Selection Process & Supplemental Information Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process. Applications submitted before December 6, 2019 will be given first consideration for review in the hiring process. Candidates who meet the minimum qualifications will have their responses to the supplemental questions evaluated by a panel of subject matter experts. These questions will be scored on the basis of information provided; therefore, it is the responsibility of the applicant to carefully list all pertinent experience and training related to this position. The evaluation committee will not have access to the candidate's application. Providing false information will result in disqualification. Candidates must pass this evaluation in order to be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of theTheaFossWaterway, the expansions of both theMultiCareand Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before the closing date. Closing Date/Time: 12/20/2019 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
FILING DATES APPLICATIONS WILL BE ACCEPTED STARTINGJUNE 21,2019 AT 8:00 A.M. The first review of applications will take place on July 8, 2019. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER M0830T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity BENEFIT INFORMATION: The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules. POSITION INFORMATION: Under the general direction of a manager, assists the CEO in overseeing the County's real property asset portfolio, including administrative, technical and financial affairs. CLASSIFICATION STANDARDS: Positions in this class provide expert professional staff support to the CEO in the planning, coordination, direction and control of specialized County functions such as the County budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, classification and compensation policy, risk management, marketing, asset management, unincorporated area services functions andenvironmental/sustainability policy and programs. Employees in this position may providesupervisiontoa team of analysts or serve in a lead, project manager or consultant role for any assignment in one or more of the above fields of specialization. The employee must know and expertly apply a comprehensive knowledge of concepts, practices and procedures to complete complex assignments or know and proficiently apply a broad knowledge of concepts, practices and procedures to complete difficult assignments and apply a basic knowledge of the concepts, practices and procedures of other field(s) of specialization to complete interdisciplinary assignments. The employee plans, conducts and supervises major assignments and reviews and evaluates results, on own initiative recommends new policies or programs to meet unforeseen or unmet needs, operates with substantial latitude for unreviewed action or decision, and performs administrative tasks for the organization on behalf of the unit manager. Essential Job Functions Prepares and oversees implementation of the County's strategic asset master planning, sustainability, and maintenance of County real property assets including land, buildings, facilities, and infrastructure. Communicates recommendations verbally or in writing to obtain the concurrence of CEO management, the Board of Supervisors, departments, or other organizations and agencies. Conducts management audits, organization and policy reviews, system and procedures analyses, and special studies and reports, as directed by the CEO and the Board of Supervisors. Assists in directing the County's sustainability efforts through adoption of best practices for building maintenance and life-cycle management of real property, as well as appropriate investments in energy efficiency and environmental initiatives. Evaluates and assists in recommending to the CEO and the Board of Supervisors the highest and best use and reuse of County assets in support of County missions and to generate revenue, support County economic development policy, and advance Board goals and directives. Assists in directing strategic planning and performance measurement systems related to real property and asset management. Assists in maintaining liaison with elected officials, agencies, departments and other public and private agencies to develop constructive and cooperative working relationships. Analyzes departmental budget requests, prepares recommendations for proposed expenditures, and recommends budget adjustments during the fiscal year. Supervises or leads a team of analysts in the planning, coordination, direction and control of specialized County functions or large scale surveys or studies; directs research, or analytical and report writing tasks. Analyzes and recommends use and reuse of County assets, sustainability and life cycle asset management, County asset-related economic development throughout the County with particular focus on the unincorporated areas of the County, consistent with the CEO's leadership role. Requirements SELECTION REQUIREMENTS: Three years of experience at the level of Senior Analyst, CEO* analyzing and recommending solutions tocomplexproblems in asset management (e.g., capital projects, construction management, facility planning, leasing and financing of real property assets). *Experience at the level of Senior Analyst, CEO is defined as working independently providing professional staff support to the head of an organization in the planning, coordination, direction and control of such functions as budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, compensation policy, risk management, marketing, asset management, unincorporated area services functions and environmental/sustainability policy and programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light.Involves light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of two (2) parts: Part I: A multiple choice test weighted at 60% covering: Verbal Ability Achievement Confidence and Optimism Independence Influence Reliability Professional Potential Notes: MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Test Invitation Letters and other correspondences will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address. Please add rsalgado @hr.lacounty.gov and info@governmentjobs.com to your e-mail address book and to the list of approved senders to prevent e-mail notifications from being filtered as spam/junk mail. Part II: An evaluation of training and experienceweighted at 40% covering Professional Technical Knowledge, including: Asset Management Principles and Processes Construction Management and Planning Budget and Finance Principles Federal and State Planning, Real Estate, Construction Laws and Regulations Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on the examination in order to be placed on the register. Notice of Non-Acceptance and Final Result letters will be mailed via USPS. Test scores cannot be given over the telephone. TRANSFER OF SCORES : Applicants that have taken identical tests for other exams within the last twelve (12) months will have their scores for the identical test part(s) automatically transferred to this examination. The examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least 12 months. TEST PREPARATION : Test preparation resources are available to help candidates prepare for written employment tests: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION : The names of candidates receiving a passing grade in the examination will be placed on the eligibleregister for a period of6 months following the date of promulgation. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION : The resulting eligibleregister will be used to fill vacancies at the Chief Executive Office as they occur. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION : Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. In order to receive credit for any certification and/or degrees, you MUST attach a legible copy of certificate, diploma or official transcripts at the time of filing (preferred), or within fifteen (15) calendar days from application submission. If you are unable to attach the required documents at the time of filing, you must email to rsalgado@hr.lacounty.gov within fifteen (15) calendar days of filing. Please include exam number and exam title. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week,anddescription of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification andSelection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE application and you may be disqualified. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. _______________________________________________________________________________ ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Adam Salgado Department Contact Phone: (213) 351-2945 Department Contact Email: rsalgado@hr.lacounty.gov Closing Date/Time: Continuous
Jun 21, 2019
Full Time
FILING DATES APPLICATIONS WILL BE ACCEPTED STARTINGJUNE 21,2019 AT 8:00 A.M. The first review of applications will take place on July 8, 2019. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER M0830T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity BENEFIT INFORMATION: The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules. POSITION INFORMATION: Under the general direction of a manager, assists the CEO in overseeing the County's real property asset portfolio, including administrative, technical and financial affairs. CLASSIFICATION STANDARDS: Positions in this class provide expert professional staff support to the CEO in the planning, coordination, direction and control of specialized County functions such as the County budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, classification and compensation policy, risk management, marketing, asset management, unincorporated area services functions andenvironmental/sustainability policy and programs. Employees in this position may providesupervisiontoa team of analysts or serve in a lead, project manager or consultant role for any assignment in one or more of the above fields of specialization. The employee must know and expertly apply a comprehensive knowledge of concepts, practices and procedures to complete complex assignments or know and proficiently apply a broad knowledge of concepts, practices and procedures to complete difficult assignments and apply a basic knowledge of the concepts, practices and procedures of other field(s) of specialization to complete interdisciplinary assignments. The employee plans, conducts and supervises major assignments and reviews and evaluates results, on own initiative recommends new policies or programs to meet unforeseen or unmet needs, operates with substantial latitude for unreviewed action or decision, and performs administrative tasks for the organization on behalf of the unit manager. Essential Job Functions Prepares and oversees implementation of the County's strategic asset master planning, sustainability, and maintenance of County real property assets including land, buildings, facilities, and infrastructure. Communicates recommendations verbally or in writing to obtain the concurrence of CEO management, the Board of Supervisors, departments, or other organizations and agencies. Conducts management audits, organization and policy reviews, system and procedures analyses, and special studies and reports, as directed by the CEO and the Board of Supervisors. Assists in directing the County's sustainability efforts through adoption of best practices for building maintenance and life-cycle management of real property, as well as appropriate investments in energy efficiency and environmental initiatives. Evaluates and assists in recommending to the CEO and the Board of Supervisors the highest and best use and reuse of County assets in support of County missions and to generate revenue, support County economic development policy, and advance Board goals and directives. Assists in directing strategic planning and performance measurement systems related to real property and asset management. Assists in maintaining liaison with elected officials, agencies, departments and other public and private agencies to develop constructive and cooperative working relationships. Analyzes departmental budget requests, prepares recommendations for proposed expenditures, and recommends budget adjustments during the fiscal year. Supervises or leads a team of analysts in the planning, coordination, direction and control of specialized County functions or large scale surveys or studies; directs research, or analytical and report writing tasks. Analyzes and recommends use and reuse of County assets, sustainability and life cycle asset management, County asset-related economic development throughout the County with particular focus on the unincorporated areas of the County, consistent with the CEO's leadership role. Requirements SELECTION REQUIREMENTS: Three years of experience at the level of Senior Analyst, CEO* analyzing and recommending solutions tocomplexproblems in asset management (e.g., capital projects, construction management, facility planning, leasing and financing of real property assets). *Experience at the level of Senior Analyst, CEO is defined as working independently providing professional staff support to the head of an organization in the planning, coordination, direction and control of such functions as budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, compensation policy, risk management, marketing, asset management, unincorporated area services functions and environmental/sustainability policy and programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light.Involves light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of two (2) parts: Part I: A multiple choice test weighted at 60% covering: Verbal Ability Achievement Confidence and Optimism Independence Influence Reliability Professional Potential Notes: MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Test Invitation Letters and other correspondences will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address. Please add rsalgado @hr.lacounty.gov and info@governmentjobs.com to your e-mail address book and to the list of approved senders to prevent e-mail notifications from being filtered as spam/junk mail. Part II: An evaluation of training and experienceweighted at 40% covering Professional Technical Knowledge, including: Asset Management Principles and Processes Construction Management and Planning Budget and Finance Principles Federal and State Planning, Real Estate, Construction Laws and Regulations Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on the examination in order to be placed on the register. Notice of Non-Acceptance and Final Result letters will be mailed via USPS. Test scores cannot be given over the telephone. TRANSFER OF SCORES : Applicants that have taken identical tests for other exams within the last twelve (12) months will have their scores for the identical test part(s) automatically transferred to this examination. The examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least 12 months. TEST PREPARATION : Test preparation resources are available to help candidates prepare for written employment tests: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION : The names of candidates receiving a passing grade in the examination will be placed on the eligibleregister for a period of6 months following the date of promulgation. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION : The resulting eligibleregister will be used to fill vacancies at the Chief Executive Office as they occur. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION : Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. In order to receive credit for any certification and/or degrees, you MUST attach a legible copy of certificate, diploma or official transcripts at the time of filing (preferred), or within fifteen (15) calendar days from application submission. If you are unable to attach the required documents at the time of filing, you must email to rsalgado@hr.lacounty.gov within fifteen (15) calendar days of filing. Please include exam number and exam title. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week,anddescription of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification andSelection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE application and you may be disqualified. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. _______________________________________________________________________________ ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Adam Salgado Department Contact Phone: (213) 351-2945 Department Contact Email: rsalgado@hr.lacounty.gov Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
FILING START DATE: September 16, 2019 at 8:00 a.m., - Until the needs of the service are met and is subject to closure without notice. EXAM NUMBER: Y5889J TYPE OF RECRUITMENT: Open Competitive Job Opportunity DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest health system in the nation, providing compassionate, quality care through its integrated system of hospitals and community-based clinics. DHS annually cares for about 600,000 unique patients, employs over 22,000 staff and has an annual operating budget of $4.3 billion. DHS leads the County's effort to provide health services to the residents of Los Angeles County, of which approximately two million are uninsured. DHS hospitals also conduct post-graduate medical education through university affiliations for interns, residents and fellows to train the physician workforce for tomorrow. MISSION: Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION: Provides a full-range of professional speech-language pathology diagnostic and treatment services to assist persons with communication and/or swallowing disorders to attain, regain, or maintain communication and swallowing function. Essential Job Functions Assesses and treats culturally and linguistically diverse patient populations, and modifies diagnostic and therapy materials and procedures to meet patient needs. Confers with patients, their families, referring physicians, nurses, and allied health service professionals for comprehensive and continuous patient care, regarding the evaluation, treatment and follow-up of an individual patient's communication disorder(s). Provides comprehensive speech-language pathology case management for individuals with cognitive, communication and/or swallowing disorders, which includes assessment, development, and implementation of treatment plans and goals, collaboration with interdisciplinary treatment teams, and consultative, referral and liaison services with other speech-language pathologists and allied health personnel, social workers, family members, and caregivers. Confers with supervisors on subordinate staff performance, research project progress, and effectiveness of certain treatment procedures. Designs or leads quality improvement projects or processes related to provision of speech-language pathology or interdisciplinary services. Oversees the operation of a small speech language pathology unit, coordinate speech language pathology services with other medical services, and request testing materials, supplies and equipment. Supervises the performance of speech-language pathology assistants, clinical fellows, students, and support personnel performing delegated and assigned treatment procedures and tasks. Conducts in-service training for medical facility and other professional staff; presents lectures, case studies and demonstrations on communication and/or swallowing disorders, corrective and rehabilitative techniques and research findings. Maintains patient records based on established standards. Requirements SELECTIONREQUIREMENTS: Option I : A Master's degree from an accredited college or university with specialization in speech pathology, communication disorders -and- Two (2) years of speech-language pathology experience in aclinicor educational institution as a state licensed speech-language pathologist. Option II : A Doctoral degree from an accredited college or university with specialization in speech-language pathology or communication disorders. LICENSE: Current licensure by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board to practice speech-language pathology -AND- Current Certificate of Clinical Competence as a Speech Pathologist issued by the American Speech-Language Hearing Association. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Experienceperforming Modified Barium Swallowing Studies. PHYSICAL CLASS II-LIGHT: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: In order to receive credit for any college course work, or any type of college degree, such as a Master orDoctoratedegree, or for completion of a licensecertificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application at the time of filing, or within 15 calendar days of filing online. Be sure to write the title of the required license, certificate, and/or permit, the number, date issued, date of expiration and the name of the issuing agency as specified in theSelection Requirements. Attach a legible photocopy of the required license, certificate and/or permit of compliance to your application AT THE TIME OF FILING. Applications submitted without the required evidence of licensure, certificate,and/or permit will be considered incomplete until such information is provided. The original license, certificate,and/or permit must be presented during the selection process and prior to appointment. The required license and/or certificate MUST be current and unrestricted; a conditional , provisional, probationary or restricted license and/or certificate will not be accepted. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and desirable qualifications based on application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. Apply online by clicking on the green " apply " button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. Do not group your experiencefor each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please provide your social security number for record control purposes. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT: Jaquelyne Saldana, Exam Analyst jsaldana @dhs.lacounty.gov (323) 914-7158 Closing Date/Time:
Sep 13, 2019
Full Time
FILING START DATE: September 16, 2019 at 8:00 a.m., - Until the needs of the service are met and is subject to closure without notice. EXAM NUMBER: Y5889J TYPE OF RECRUITMENT: Open Competitive Job Opportunity DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest health system in the nation, providing compassionate, quality care through its integrated system of hospitals and community-based clinics. DHS annually cares for about 600,000 unique patients, employs over 22,000 staff and has an annual operating budget of $4.3 billion. DHS leads the County's effort to provide health services to the residents of Los Angeles County, of which approximately two million are uninsured. DHS hospitals also conduct post-graduate medical education through university affiliations for interns, residents and fellows to train the physician workforce for tomorrow. MISSION: Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION: Provides a full-range of professional speech-language pathology diagnostic and treatment services to assist persons with communication and/or swallowing disorders to attain, regain, or maintain communication and swallowing function. Essential Job Functions Assesses and treats culturally and linguistically diverse patient populations, and modifies diagnostic and therapy materials and procedures to meet patient needs. Confers with patients, their families, referring physicians, nurses, and allied health service professionals for comprehensive and continuous patient care, regarding the evaluation, treatment and follow-up of an individual patient's communication disorder(s). Provides comprehensive speech-language pathology case management for individuals with cognitive, communication and/or swallowing disorders, which includes assessment, development, and implementation of treatment plans and goals, collaboration with interdisciplinary treatment teams, and consultative, referral and liaison services with other speech-language pathologists and allied health personnel, social workers, family members, and caregivers. Confers with supervisors on subordinate staff performance, research project progress, and effectiveness of certain treatment procedures. Designs or leads quality improvement projects or processes related to provision of speech-language pathology or interdisciplinary services. Oversees the operation of a small speech language pathology unit, coordinate speech language pathology services with other medical services, and request testing materials, supplies and equipment. Supervises the performance of speech-language pathology assistants, clinical fellows, students, and support personnel performing delegated and assigned treatment procedures and tasks. Conducts in-service training for medical facility and other professional staff; presents lectures, case studies and demonstrations on communication and/or swallowing disorders, corrective and rehabilitative techniques and research findings. Maintains patient records based on established standards. Requirements SELECTIONREQUIREMENTS: Option I : A Master's degree from an accredited college or university with specialization in speech pathology, communication disorders -and- Two (2) years of speech-language pathology experience in aclinicor educational institution as a state licensed speech-language pathologist. Option II : A Doctoral degree from an accredited college or university with specialization in speech-language pathology or communication disorders. LICENSE: Current licensure by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board to practice speech-language pathology -AND- Current Certificate of Clinical Competence as a Speech Pathologist issued by the American Speech-Language Hearing Association. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Experienceperforming Modified Barium Swallowing Studies. PHYSICAL CLASS II-LIGHT: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: In order to receive credit for any college course work, or any type of college degree, such as a Master orDoctoratedegree, or for completion of a licensecertificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application at the time of filing, or within 15 calendar days of filing online. Be sure to write the title of the required license, certificate, and/or permit, the number, date issued, date of expiration and the name of the issuing agency as specified in theSelection Requirements. Attach a legible photocopy of the required license, certificate and/or permit of compliance to your application AT THE TIME OF FILING. Applications submitted without the required evidence of licensure, certificate,and/or permit will be considered incomplete until such information is provided. The original license, certificate,and/or permit must be presented during the selection process and prior to appointment. The required license and/or certificate MUST be current and unrestricted; a conditional , provisional, probationary or restricted license and/or certificate will not be accepted. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and desirable qualifications based on application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. Apply online by clicking on the green " apply " button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. Do not group your experiencefor each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please provide your social security number for record control purposes. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT: Jaquelyne Saldana, Exam Analyst jsaldana @dhs.lacounty.gov (323) 914-7158 Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER: PH4803C TYPE OF RECRUITMENT: Open Competitive Job Opportunity FIRST DAY OF FILING: Friday,November15, 2019 @ 8:00 a.m., Pacific Time (PT) This examination will remain open until the needs of service are met and is subject to closure without prior notice . DEFINITION: Identifies needs and plans, develops and implements a program of technical, educational, and consultative services in the field of nutrition for a target population defined either by geographical area or by the goals of a specialized health care project or program. CLASSIFICATION STANDARDS: Positions allocable to this class work under the general administrative direction of a physician or a member of departmental management such as an assistant program deputy or an occupational health education coordinator. Nutritionists II initiate and conduct studies and surveys and analyze data on the diet patterns and the incidence and severity of medical problems identified with inadequate nutrition of a specific population group. Incumbents serve at the journey level and independently plan, develop, and implement specific programs to meet nutritional needs in order to reduce the incidence and severity of medical problems such as hypertension, heart disease, obesity, high-risk pregnancy and anemia. Incumbents are distinguished from Nutritionists I by their responsibility for consulting with physicians, nurses, and other health team members on matters of nutrition to enable them to assess nutritional status and provide the individual or group counsel necessary for the successful implementation of nutrition program. Incumbents may serve in a lead capacity over Nutritionists I, Home Economists, and community workers in the performance of tasks necessary to nutrition program implementation, and recruit or train volunteers and other community organization members to provide preventive nutrition counseling to individuals or groups. Nutritionists II may plan fieldwork experiences for graduate students in nutrition. Essential Job Functions Identifies needs and plans, develops and implements a program of technical, educational, consultative services in the field of nutrition for a specific segment of the County population of various age groups to provide improved health and the prevention of disease. Plans and conducts surveys and studies of the nutritional needs of a specific community or designated group considering such factors as age, sex, cultural-dietary patterns, disability, socioeconomic level, and other factors affecting nutrition practices in order to identify the health problems which may be prevented or corrected by proper dietary practices. Plans and develops a nutrition program, or the nutrition component of a medical program, for each medical problem identified, utilizing techniques such as the conduct of training sessions and the development of educational materials to educate the target group of the symptoms and dangers of diet-related disease. Initiates and maintains contacts with community organizations, volunteer groups, and others for the purpose of offering services, and keeping abreast of existing programs to avoid duplication of services. Recruits and trains volunteers in the techniques of preventive nutrition counseling; monitors counseling interviews and evaluates the effectiveness of volunteer personnel counseling methods and the accuracy of technical content. Makes assignments and provides technical direction to Nutritionists I, Home Economists, community workers, and other nutrition support staff in program planning and implementation, monitoring such activities as nutrition or home economics program planning, individual and group counsel or formal instruction on basic nutrition and home economic concepts, and educational material development and distribution. Promotes the nutrition program and related services to the target population by serving as a guest speaker before community groups, writing and arranging publication of press releases and other articles, and making personal contact with medical, nursing, and other community groups concerned with problems of nutrition. Conducts annual inspections of local correctional or institutional facilities; evaluates and reports to sanitarian staff the quality of food services and nutritional adequacy of meals served to inmates relative to standards established by the State Department of Corrections. Requirements SELECTIONREQUIREMENTS: OPTION I: *Registration as a Registered Dietitian (RD)or Registered Dietitian Nutritionist (RDN)with theCommission on DieteticRegistration -AND- A Master's degree from an **accredited college or university with specialization in Public Health Nutrition or a closely-related field. OPTION II: *Registration as a Registered Dietitian (RD)or Registered Dietitian Nutritionist (RDN)with theCommission on DieteticRegistration -AND- Two (2)years' full-time work experience assisting in the planning, development, and implementation of a program of technical, educational, and consultative services in the field of nutrition for a specific community or designated group -AND - The completion of courses*** in Epidemiology , Bio statistics , and Advanced Chemistry . No out-of-class experience will be accepted. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *You must attach a legible copy of the CURRENT certification issued bythe Commission on Dietetic Registrationwith youronline application at the time of filing or within fifteen (15) calendar days from application submission to semery@ph.lacounty.gov . ** ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES)or the Association of International Credential Evaluators, Inc. (AICE). ***In order to receive credit for any college or universitycoursework, or any type of college or universitydegree, such as Bachelor's Degree or higher,you must attach a legible copy of the Official Diploma , Official Transcript(s) , or Official Letter fromthe accredited institution (which shows the date the degree was awarded) with Registrar's signature and school seal, withyour application online at the time of filing or within fifteen (15) calendar days from application submission to semery@ph.lacounty.gov . Official Transcript is defined as a transcript that bears the college seal and states "Official" and/or "Copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official, therefore, it will NOT be accepted and will result in your application being REJECTED as INCOMPLETE. Additional Information EXAMINATION CONTENT: This examination will consist of a structuredinterview covering education, experience, work style, and general ability to perform the duties of the position, weighted 100%. Candidates must meet theSelection Requirements, atthe time of filing , and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and beingadded tothe Eligible Register does not guarantee an offer of employment. Many important notifications such as test invitation, and other special information are only communicated via e-mail. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Moreover, please add semery@ph.lacounty.gov , hrexams@ph.lacounty.gov ,and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being blocked or filtered as spam/junk email from your email provider. The County of Los Angeles will not consider allegations of not receiving the email notification as an acceptable reason to authorize a reschedule or late exam administration. Please note, you can visit www.governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. Non-Acceptance andExamination Results letterswill be sent viaUnited States Postal Service(USPS).Examination scores cannot be given over the phone or by e-mail. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will beadded to the Eligible Register in the order of their score group for a period oftwelve (12) months following the date of promulgation. Complete applications will be processed on an "as-received" basis andwill be added to the Eligible Register accordingly. NO PERSON MAY COMPETEIN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The EligibleRegister resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed ONLINE ONLY. We must receive your complete application and required document(s) and/or additional information, if any, by 5:00 p.m., PT, on the last day of filing. NOTE: If you are unable to attach the required document(s) and/or additional information, if any, with your online application, you must e-mail them to semery@ph.lacounty.gov within fifteen (15) calendar days from application submission.In the "Subject" of the e-mail pleasetype the Exam Number and Exam Title. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS at the time of filing . Please fill out the application and Supplemental Questionnaire accurately and completely toreceive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree(s) major. For each job held,provide the name and address of your employer, your job/position title, start and end dates of employment,number of hours worked per week, and a detailed description of the work and duties performed. If your application and/or Supplemental Questionnaire is/are INCOMPLETE , the applicationwill be REJECTED . Failure to provide complete, accurateinformation willimpact the assessment of your qualifications and the acceptance of your application into the examination process. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from the Class Specification, Selection Requirements, and/or Special Requirement Information serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be REJECTED as INCOMPLETE . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes in the format XXX-XX-XXXX. Federal law requires that all employed persons have a Social Security Number . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Department Contact Name: Exam Analyst Department Contact Phone: (323) 914-8488 Department Contact E-mail: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 914-8505 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Closing Date/Time:
Nov 15, 2019
Full Time
EXAM NUMBER: PH4803C TYPE OF RECRUITMENT: Open Competitive Job Opportunity FIRST DAY OF FILING: Friday,November15, 2019 @ 8:00 a.m., Pacific Time (PT) This examination will remain open until the needs of service are met and is subject to closure without prior notice . DEFINITION: Identifies needs and plans, develops and implements a program of technical, educational, and consultative services in the field of nutrition for a target population defined either by geographical area or by the goals of a specialized health care project or program. CLASSIFICATION STANDARDS: Positions allocable to this class work under the general administrative direction of a physician or a member of departmental management such as an assistant program deputy or an occupational health education coordinator. Nutritionists II initiate and conduct studies and surveys and analyze data on the diet patterns and the incidence and severity of medical problems identified with inadequate nutrition of a specific population group. Incumbents serve at the journey level and independently plan, develop, and implement specific programs to meet nutritional needs in order to reduce the incidence and severity of medical problems such as hypertension, heart disease, obesity, high-risk pregnancy and anemia. Incumbents are distinguished from Nutritionists I by their responsibility for consulting with physicians, nurses, and other health team members on matters of nutrition to enable them to assess nutritional status and provide the individual or group counsel necessary for the successful implementation of nutrition program. Incumbents may serve in a lead capacity over Nutritionists I, Home Economists, and community workers in the performance of tasks necessary to nutrition program implementation, and recruit or train volunteers and other community organization members to provide preventive nutrition counseling to individuals or groups. Nutritionists II may plan fieldwork experiences for graduate students in nutrition. Essential Job Functions Identifies needs and plans, develops and implements a program of technical, educational, consultative services in the field of nutrition for a specific segment of the County population of various age groups to provide improved health and the prevention of disease. Plans and conducts surveys and studies of the nutritional needs of a specific community or designated group considering such factors as age, sex, cultural-dietary patterns, disability, socioeconomic level, and other factors affecting nutrition practices in order to identify the health problems which may be prevented or corrected by proper dietary practices. Plans and develops a nutrition program, or the nutrition component of a medical program, for each medical problem identified, utilizing techniques such as the conduct of training sessions and the development of educational materials to educate the target group of the symptoms and dangers of diet-related disease. Initiates and maintains contacts with community organizations, volunteer groups, and others for the purpose of offering services, and keeping abreast of existing programs to avoid duplication of services. Recruits and trains volunteers in the techniques of preventive nutrition counseling; monitors counseling interviews and evaluates the effectiveness of volunteer personnel counseling methods and the accuracy of technical content. Makes assignments and provides technical direction to Nutritionists I, Home Economists, community workers, and other nutrition support staff in program planning and implementation, monitoring such activities as nutrition or home economics program planning, individual and group counsel or formal instruction on basic nutrition and home economic concepts, and educational material development and distribution. Promotes the nutrition program and related services to the target population by serving as a guest speaker before community groups, writing and arranging publication of press releases and other articles, and making personal contact with medical, nursing, and other community groups concerned with problems of nutrition. Conducts annual inspections of local correctional or institutional facilities; evaluates and reports to sanitarian staff the quality of food services and nutritional adequacy of meals served to inmates relative to standards established by the State Department of Corrections. Requirements SELECTIONREQUIREMENTS: OPTION I: *Registration as a Registered Dietitian (RD)or Registered Dietitian Nutritionist (RDN)with theCommission on DieteticRegistration -AND- A Master's degree from an **accredited college or university with specialization in Public Health Nutrition or a closely-related field. OPTION II: *Registration as a Registered Dietitian (RD)or Registered Dietitian Nutritionist (RDN)with theCommission on DieteticRegistration -AND- Two (2)years' full-time work experience assisting in the planning, development, and implementation of a program of technical, educational, and consultative services in the field of nutrition for a specific community or designated group -AND - The completion of courses*** in Epidemiology , Bio statistics , and Advanced Chemistry . No out-of-class experience will be accepted. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *You must attach a legible copy of the CURRENT certification issued bythe Commission on Dietetic Registrationwith youronline application at the time of filing or within fifteen (15) calendar days from application submission to semery@ph.lacounty.gov . ** ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES)or the Association of International Credential Evaluators, Inc. (AICE). ***In order to receive credit for any college or universitycoursework, or any type of college or universitydegree, such as Bachelor's Degree or higher,you must attach a legible copy of the Official Diploma , Official Transcript(s) , or Official Letter fromthe accredited institution (which shows the date the degree was awarded) with Registrar's signature and school seal, withyour application online at the time of filing or within fifteen (15) calendar days from application submission to semery@ph.lacounty.gov . Official Transcript is defined as a transcript that bears the college seal and states "Official" and/or "Copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official, therefore, it will NOT be accepted and will result in your application being REJECTED as INCOMPLETE. Additional Information EXAMINATION CONTENT: This examination will consist of a structuredinterview covering education, experience, work style, and general ability to perform the duties of the position, weighted 100%. Candidates must meet theSelection Requirements, atthe time of filing , and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and beingadded tothe Eligible Register does not guarantee an offer of employment. Many important notifications such as test invitation, and other special information are only communicated via e-mail. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Moreover, please add semery@ph.lacounty.gov , hrexams@ph.lacounty.gov ,and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being blocked or filtered as spam/junk email from your email provider. The County of Los Angeles will not consider allegations of not receiving the email notification as an acceptable reason to authorize a reschedule or late exam administration. Please note, you can visit www.governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. Non-Acceptance andExamination Results letterswill be sent viaUnited States Postal Service(USPS).Examination scores cannot be given over the phone or by e-mail. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will beadded to the Eligible Register in the order of their score group for a period oftwelve (12) months following the date of promulgation. Complete applications will be processed on an "as-received" basis andwill be added to the Eligible Register accordingly. NO PERSON MAY COMPETEIN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The EligibleRegister resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed ONLINE ONLY. We must receive your complete application and required document(s) and/or additional information, if any, by 5:00 p.m., PT, on the last day of filing. NOTE: If you are unable to attach the required document(s) and/or additional information, if any, with your online application, you must e-mail them to semery@ph.lacounty.gov within fifteen (15) calendar days from application submission.In the "Subject" of the e-mail pleasetype the Exam Number and Exam Title. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS at the time of filing . Please fill out the application and Supplemental Questionnaire accurately and completely toreceive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree(s) major. For each job held,provide the name and address of your employer, your job/position title, start and end dates of employment,number of hours worked per week, and a detailed description of the work and duties performed. If your application and/or Supplemental Questionnaire is/are INCOMPLETE , the applicationwill be REJECTED . Failure to provide complete, accurateinformation willimpact the assessment of your qualifications and the acceptance of your application into the examination process. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from the Class Specification, Selection Requirements, and/or Special Requirement Information serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be REJECTED as INCOMPLETE . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes in the format XXX-XX-XXXX. Federal law requires that all employed persons have a Social Security Number . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Department Contact Name: Exam Analyst Department Contact Phone: (323) 914-8488 Department Contact E-mail: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 914-8505 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Closing Date/Time:
East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: The starting salary will be between $3,600.00/month to $4,500.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. ABOUT THE POSITION: The Executive Assistant serves as the principal administrative support to the Office of University Advancement. The Executive Assistant provides day-to-day support for the Vice President for University Advancement and reports directly to the Vice President. Since the Vice President for University Advancement also serves as the President of the Educational Foundation, the Executive Assistant may be asked to assist in supporting the activities of the Cal State East Bay Educational Foundation. The incumbent will interact with donors and prospects, Cal State East Bay Educational Foundation trustees, and with the President's Office, deans, faculty and staff, alumni, and community leaders. The Executive Assistant also interfaces directly with the staff within the division of University Advancement. The incumbent performs a variety of administrative functions as well as managing project-based assignments. The Executive Assistant must be detailed oriented, have critical thinking skills and be able to exercise independent judgment. Responsibilities of the Executive Assistant will involve decision-making. The incumbent must have effective interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the division. RESPONSIBILITIES: Administrative Support - Vice President * Manage the Vice President's calendar, often working with high level departments, both on and off campus to schedule appointments. * Review and edit confidential documents including, but not limited to gift agreements, grant reports and other correspondence to individuals, organizations and foundations. * Manage multiple special projects/reports across departments - coordinate, steer, and implement projects to completion. * Arrange for visits and meetings including sending directions, parking permits, coordinating catering with Chartwells, campus tours, and accommodations/transportation and travel arrangements as appropriate. Escort guests on campus as requested. * Assist with creating meeting agendas, Power Point presentations, and take notes/follow-up on action items. * Record contact reports and action items pertaining to meetings between the Vice President and donors/prospects in SalesForce. * Assist the Advancement Operations/Ed Foundation Analyst with coordinating Cal State East Bay Educational Foundation Board of Trustees and related committee activities, including scheduling and arranging meetings, creating agendas, completing and sending minutes, safeguarding confidential and financial information, maintaining files, and other duties as assigned. Office and Fiscal Support * Support administrative needs related to personnel matters for the division including: coordinate processing of payroll and absence information for division employees and submit forms, process new hire and employee separation information, orient new hires to divisional office protocols and procedures, and maintain personnel files. * Assist the Advancement Operations/Ed Foundation Analyst with maintaining, organizing and monitoring University Advancement, Advancement Services and Ed Foundation expenses. * Prepare travel expense reimbursements, purchase requisitions and vendor payments as needed for the VP's office and Advancement Services. * Assist with maintaining and organizing University Advancement and Ed Foundation expenses binders. * Organize and maintain main office suite and work room. Other Duties as Assigned * Assist senior UA leadership as requested. * Other duties to ensure University Advancement is able to perform its role in serving the university community as well as the Cal State East Bay Educational Foundation. REQUIREMENTS: * Excellent interpersonal skills with good telephone manners and ability to deal effectively and amicably with public required. * Demonstrated ability to coordinate and prioritize multiple tasks, set schedules, meet deadlines, and organize, plan, and complete work and projects and work independently. * Demonstrated knowledge of computer applications such as: MS Word, Excel, Access, Outlook, PowerPoint and Internet tools. * Familiarity with PeopleSoft and SalesForce database, or ability to learn. * Ability to perform business math, such as calculate ratios and percentages, track data, and make accurate projections. * Demonstrated ability to track and monitor expense budgets preferred. * Thorough knowledge of English grammar and spelling, and ability to communicate effectively, both verbally and in writing. Demonstrated ability to draft and format correspondence and reports. * Demonstrated ability to maintain confidentiality and appropriately handle sensitive communications with external constituents, staff and students. MINIMUM QUALIFICATIONS: * Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. * A fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. * A thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing. PREFERRED SKILLS AND KNOWLEDGE: * Two - three years of progressively responsible professional experience in administrative functions. * Experience in a university setting and/or or executive office. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: SALARY AND BENEFITS: The starting salary will be between $3,600.00/month to $4,500.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. ABOUT THE POSITION: The Executive Assistant serves as the principal administrative support to the Office of University Advancement. The Executive Assistant provides day-to-day support for the Vice President for University Advancement and reports directly to the Vice President. Since the Vice President for University Advancement also serves as the President of the Educational Foundation, the Executive Assistant may be asked to assist in supporting the activities of the Cal State East Bay Educational Foundation. The incumbent will interact with donors and prospects, Cal State East Bay Educational Foundation trustees, and with the President's Office, deans, faculty and staff, alumni, and community leaders. The Executive Assistant also interfaces directly with the staff within the division of University Advancement. The incumbent performs a variety of administrative functions as well as managing project-based assignments. The Executive Assistant must be detailed oriented, have critical thinking skills and be able to exercise independent judgment. Responsibilities of the Executive Assistant will involve decision-making. The incumbent must have effective interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the division. RESPONSIBILITIES: Administrative Support - Vice President * Manage the Vice President's calendar, often working with high level departments, both on and off campus to schedule appointments. * Review and edit confidential documents including, but not limited to gift agreements, grant reports and other correspondence to individuals, organizations and foundations. * Manage multiple special projects/reports across departments - coordinate, steer, and implement projects to completion. * Arrange for visits and meetings including sending directions, parking permits, coordinating catering with Chartwells, campus tours, and accommodations/transportation and travel arrangements as appropriate. Escort guests on campus as requested. * Assist with creating meeting agendas, Power Point presentations, and take notes/follow-up on action items. * Record contact reports and action items pertaining to meetings between the Vice President and donors/prospects in SalesForce. * Assist the Advancement Operations/Ed Foundation Analyst with coordinating Cal State East Bay Educational Foundation Board of Trustees and related committee activities, including scheduling and arranging meetings, creating agendas, completing and sending minutes, safeguarding confidential and financial information, maintaining files, and other duties as assigned. Office and Fiscal Support * Support administrative needs related to personnel matters for the division including: coordinate processing of payroll and absence information for division employees and submit forms, process new hire and employee separation information, orient new hires to divisional office protocols and procedures, and maintain personnel files. * Assist the Advancement Operations/Ed Foundation Analyst with maintaining, organizing and monitoring University Advancement, Advancement Services and Ed Foundation expenses. * Prepare travel expense reimbursements, purchase requisitions and vendor payments as needed for the VP's office and Advancement Services. * Assist with maintaining and organizing University Advancement and Ed Foundation expenses binders. * Organize and maintain main office suite and work room. Other Duties as Assigned * Assist senior UA leadership as requested. * Other duties to ensure University Advancement is able to perform its role in serving the university community as well as the Cal State East Bay Educational Foundation. REQUIREMENTS: * Excellent interpersonal skills with good telephone manners and ability to deal effectively and amicably with public required. * Demonstrated ability to coordinate and prioritize multiple tasks, set schedules, meet deadlines, and organize, plan, and complete work and projects and work independently. * Demonstrated knowledge of computer applications such as: MS Word, Excel, Access, Outlook, PowerPoint and Internet tools. * Familiarity with PeopleSoft and SalesForce database, or ability to learn. * Ability to perform business math, such as calculate ratios and percentages, track data, and make accurate projections. * Demonstrated ability to track and monitor expense budgets preferred. * Thorough knowledge of English grammar and spelling, and ability to communicate effectively, both verbally and in writing. Demonstrated ability to draft and format correspondence and reports. * Demonstrated ability to maintain confidentiality and appropriately handle sensitive communications with external constituents, staff and students. MINIMUM QUALIFICATIONS: * Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. * A fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. * A thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing. PREFERRED SKILLS AND KNOWLEDGE: * Two - three years of progressively responsible professional experience in administrative functions. * Experience in a university setting and/or or executive office. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
LOS ANGELES COUNTY
Los Angeles, California, United States
DEPARTMENT OF HEALTH SERVICES FIRST DAY OF FILING: MAY 25, 2016 @ 8:00 A.M., PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y-4629-E OPEN COMPETITIVE JOB OPPORTUNITY SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the ManagementAppraisal of Performance Plan (MAPP). Initial salary placementand subsequent salary adjustments will be made in accordancewith (MAPP) guidelines and regulations. DEFINITION: Leads and manages the Department of Health Services (DHS) Performance Improvement system-wide initiatives in the planning, developing, coordinating andimplementing theadministration of performance improvement measures. Essential Job Functions Leads system-wide initiatives, including but not limited to: improving access and flow, enhancing patient and family experience, implementing patient centered medical homes, improving scheduling registration and billing processes. Builds educational infrastructure required for continuous learning Performance Improvement methodologies that include LEAN, Model for improvement, and Quality Improvement project management. Develops a system-wide training for staff to develop effective improvement tools, skills and use of performance improvement tools and materials needed for process improvement. Collaborates with Advisory Council, Performance Leads, and Leadership to recommend system-wide initiatives prioritizedacross disciplines. Conducts needs assessments and design new resources, materials and/or trainings to help boost performance improvement capacity across facilities/departments. Acts as a coach and mentor in improvement thinking and achieving measurable results for senior leaders. Oversees individual, system-wide PI projects selected for strategic importance to overall system. Develops and evaluates existing local educational components that include Toyota Production System - LEAN, MFI, PDSA, Rapid Improvement Cycles, CQI 101 and a tool box accessible to all. Organizes a resource-sharing system, catalougingexisting internal resources and identifying opportunities for collaboration and sharing across facilities/departments. Leads fundraising/new business efforts to support ongoing program implementation and scale. Manages project budget, determine fiscal requirements and prepare budgetary recommendations and grant reports. Assures compliance with State and Federal quality improvement/assurance requirement such as from the Centers for Medi-Care/Medicaid Services, other governing bodies and the requirement for The Joint Commission. Designs data-driven evaluation to assess progress toward goals, outcomes/impact for improvement initiatives and return on investment. Requirements SELECTION REQUIREMENTS: Bachelor's degree from an accredited* institution - AND- Five (5) years'of progressively responsible experience in a staff capacityanalyzing, evaluating, coordinating and making recommendations for a performance improvement** and/or quality improvement*** program for a largeintegratedhealthcaredelivery system. Two (2) years' must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health****, Assistant Hospital Administrator IV***** or higher. LICENSE: A valid California Class C Driver License or the ability to utilizean alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work, or any type of college degree, such as Bachelor, or Master degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application or within fifteen (15) calendar days of filing your application online. **Performance improvement is defined as measuring the output of a particular business process or procedure, then modifying the process or procedure to increase output, increase efficiency, or increase the effectiveness of the process or procedure. ***Quality improvement is defined as a formal approach to the analysis of performance and systematic efforts to improve it. ****Experience at the level of Los Angeles County's class ofSenior Staff Analyst, Health is defined as: Supervises a team of analyst providing technical and consultative service to management in a major health service area. *****Experience at the level of Los Angeles County's class of Assistant Hospital Administrator IV is defined as: Assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital or clinic. DESIRABLE QUALIFICATIONS : Master's degree in Business, Public Health, Public Health Administration or a closely related field of studyfrom an accredited* institution. Experience with health information systems and project management Excellent oralcommunication and presentation skills Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%. Candidates must achieve a passing score of 70% or higher in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting Eligible Register from this examination will be used to fill a vacancy within the Department of Health Services (DHS). APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. Apply online by clicking on the "Apply " tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. IF YOUR APPLICATION IS INCOMPLETE, IT WILL BE REJECTED. SOCIAL SECURITY NUMBER: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-000, 111-11-111. etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Darlene Beamon-Thomas, Exam Analyst (323) 914-8016 DBeamon-Thomas@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7124 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:
Sep 07, 2019
Full Time
DEPARTMENT OF HEALTH SERVICES FIRST DAY OF FILING: MAY 25, 2016 @ 8:00 A.M., PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y-4629-E OPEN COMPETITIVE JOB OPPORTUNITY SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the ManagementAppraisal of Performance Plan (MAPP). Initial salary placementand subsequent salary adjustments will be made in accordancewith (MAPP) guidelines and regulations. DEFINITION: Leads and manages the Department of Health Services (DHS) Performance Improvement system-wide initiatives in the planning, developing, coordinating andimplementing theadministration of performance improvement measures. Essential Job Functions Leads system-wide initiatives, including but not limited to: improving access and flow, enhancing patient and family experience, implementing patient centered medical homes, improving scheduling registration and billing processes. Builds educational infrastructure required for continuous learning Performance Improvement methodologies that include LEAN, Model for improvement, and Quality Improvement project management. Develops a system-wide training for staff to develop effective improvement tools, skills and use of performance improvement tools and materials needed for process improvement. Collaborates with Advisory Council, Performance Leads, and Leadership to recommend system-wide initiatives prioritizedacross disciplines. Conducts needs assessments and design new resources, materials and/or trainings to help boost performance improvement capacity across facilities/departments. Acts as a coach and mentor in improvement thinking and achieving measurable results for senior leaders. Oversees individual, system-wide PI projects selected for strategic importance to overall system. Develops and evaluates existing local educational components that include Toyota Production System - LEAN, MFI, PDSA, Rapid Improvement Cycles, CQI 101 and a tool box accessible to all. Organizes a resource-sharing system, catalougingexisting internal resources and identifying opportunities for collaboration and sharing across facilities/departments. Leads fundraising/new business efforts to support ongoing program implementation and scale. Manages project budget, determine fiscal requirements and prepare budgetary recommendations and grant reports. Assures compliance with State and Federal quality improvement/assurance requirement such as from the Centers for Medi-Care/Medicaid Services, other governing bodies and the requirement for The Joint Commission. Designs data-driven evaluation to assess progress toward goals, outcomes/impact for improvement initiatives and return on investment. Requirements SELECTION REQUIREMENTS: Bachelor's degree from an accredited* institution - AND- Five (5) years'of progressively responsible experience in a staff capacityanalyzing, evaluating, coordinating and making recommendations for a performance improvement** and/or quality improvement*** program for a largeintegratedhealthcaredelivery system. Two (2) years' must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health****, Assistant Hospital Administrator IV***** or higher. LICENSE: A valid California Class C Driver License or the ability to utilizean alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work, or any type of college degree, such as Bachelor, or Master degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application or within fifteen (15) calendar days of filing your application online. **Performance improvement is defined as measuring the output of a particular business process or procedure, then modifying the process or procedure to increase output, increase efficiency, or increase the effectiveness of the process or procedure. ***Quality improvement is defined as a formal approach to the analysis of performance and systematic efforts to improve it. ****Experience at the level of Los Angeles County's class ofSenior Staff Analyst, Health is defined as: Supervises a team of analyst providing technical and consultative service to management in a major health service area. *****Experience at the level of Los Angeles County's class of Assistant Hospital Administrator IV is defined as: Assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital or clinic. DESIRABLE QUALIFICATIONS : Master's degree in Business, Public Health, Public Health Administration or a closely related field of studyfrom an accredited* institution. Experience with health information systems and project management Excellent oralcommunication and presentation skills Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%. Candidates must achieve a passing score of 70% or higher in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting Eligible Register from this examination will be used to fill a vacancy within the Department of Health Services (DHS). APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. Apply online by clicking on the "Apply " tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. IF YOUR APPLICATION IS INCOMPLETE, IT WILL BE REJECTED. SOCIAL SECURITY NUMBER: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-000, 111-11-111. etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Darlene Beamon-Thomas, Exam Analyst (323) 914-8016 DBeamon-Thomas@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7124 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time: