Dispatcher

Summary

Champion Home Services is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you! Why Join Our Team?- Competitive pay with room to grow- Medical, Dental, and Vision Insurance- 401(k) with company match- Life and Disability Insurance- Paid Time Off (PTO) & Paid Holidays- Ongoing training and career development- A supportive, team-oriented company culture What You'll Do:- Answer and prioritize emergency and non-emergency service calls- Schedule and dispatch service technicians for installations and repairs- Maintain accurate customer records in our database- Coordinate with field teams to troubleshoot service issues- Ensure clear and timely communication between customers and technicians- Play a critical role in keeping operations running smoothly and efficiently What Were Looking For:- 2 years of experience in a call center, dispatch, or customer support role (required)- Service Titan experience (strongly preferred)- Experience in HVAC dispatch (preferred)- Strong communication and problem-solving skills- Ability to multitask and thrive in a fast-paced environment- Team player with a customer-first attitude- Familiarity with dispatching or scheduling software is a plus Location: Bulverde, TX (in office)Pay: $16.00 $24.00 per hourJob Type: Full-Time Champion Home Services is an Equal Employment Opportunity Employer.

Job Description

Champion Home Services is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you! Why Join Our Team?- Competitive pay with room to grow- Medical, Dental, and Vision Insurance- 401(k) with company match- Life and Disability Insurance- Paid Time Off (PTO) & Paid Holidays- Ongoing training and career development- A supportive, team-oriented company culture What You'll Do:- Answer and prioritize emergency and non-emergency service calls- Schedule and dispatch service technicians for installations and repairs- Maintain accurate customer records in our database- Coordinate with field teams to troubleshoot service issues- Ensure clear and timely communication between customers and technicians- Play a critical role in keeping operations running smoothly and efficiently What Were Looking For:- 2 years of experience in a call center, dispatch, or customer support role (required)- Service Titan experience (strongly preferred)- Experience in HVAC dispatch (preferred)- Strong communication and problem-solving skills- Ability to multitask and thrive in a fast-paced environment- Team player with a customer-first attitude- Familiarity with dispatching or scheduling software is a plus Location: Bulverde, TX (in office)Pay: $16.00 $24.00 per hourJob Type: Full-Time Champion Home Services is an Equal Employment Opportunity Employer.