Airport Operations Agent

Summary

Airport Operations AgentJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?An Agent in Airport Operations oversees inbound and outbound flight activity, updates schedules, and manages gate assignments to ensure smooth airport operations. Responsibilities include preparing reports on arrivals and departures, coordinating with departments for emergencies, and maintaining records of flights and services performed. The role also involves monitoring security by observing staff and visitors, reporting any breaches, and complying with WFS security protocols. Additional tasks may include customer billing and responding to special requests like wheelchair assistance.Employment Status: Part-Time (With opportunity to pick up more hours) Compensation Rate: $18.00 per hour. Required Language: Must be fluent in both Spanish and English City & Airport: Las Vegas, NV - Harry Reid International AirportResponsibilities:Monitor inbound and outbound flight activity, including computer data input and manual revisionsPrepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changesCoordinate with departments and contractors for emergency situations and fuel stops at the terminalManage gate control and assign gates for charter flightsNotify Sky Caps for requests such as wheelchairsPrepare and collect data via two-way radios and other meansUpdate schedules as needed to meet aircraft requirementsMaintain records of aircraft, flights serviced, and services performedMonitor computers, phone calls, and surveillance camerasComplete customer billing documents when necessaryComply with WFS site security procedures for warehouse and other operationsObserve WFS staff, security contractors, and visitors' activitiesReport any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower programMinimum Requirements:HS Diploma, GED or EquivalentAbove average interpersonal and communication skillsMust be able to work under pressureMust be able to work alone, and use independent judgementCapable of handling multiple tasks simultaneouslyAbility to read, write, fluently speak and understand the English languagePreferred Skills:Must be able to concentrate on detailAbility to learn PC applications and apply knowledgeWrite legibly in order to complete forms and paperwork as requiredFamiliarity with personal computer software helpfulReports to work on a regular and timely basisPhysical Requirements/Working Conditions:Ability to lift up to 35 lbs.Ability to sit for prolonged periodAbility to stand and walk for long periods of timeAbility to work in stressful working conditions and under pressureAbility to work in seasonal and adverse weather conditions for extended periods of timeAbility to work rotating shift including weekends (i.e., Friday, Saturday and Sunday), holidays and days offPerks & Benefits:Access your pay when you need it through DailyPay app!On the spot awards offered through the Awardco Platform including gift cards and more!Multiple options for both full and part-time employees for quality medical care!Travel Discounts, Pet insurance, Discount Shopping & More!Wellness Programs offered to all employees!401k program offered!Opportunity for Internal Mobility and transfers available!WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Job Description

Airport Operations AgentJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?An Agent in Airport Operations oversees inbound and outbound flight activity, updates schedules, and manages gate assignments to ensure smooth airport operations. Responsibilities include preparing reports on arrivals and departures, coordinating with departments for emergencies, and maintaining records of flights and services performed. The role also involves monitoring security by observing staff and visitors, reporting any breaches, and complying with WFS security protocols. Additional tasks may include customer billing and responding to special requests like wheelchair assistance.Employment Status: Part-Time (With opportunity to pick up more hours) Compensation Rate: $18.00 per hour. Required Language: Must be fluent in both Spanish and English City & Airport: Las Vegas, NV - Harry Reid International AirportResponsibilities:Monitor inbound and outbound flight activity, including computer data input and manual revisionsPrepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changesCoordinate with departments and contractors for emergency situations and fuel stops at the terminalManage gate control and assign gates for charter flightsNotify Sky Caps for requests such as wheelchairsPrepare and collect data via two-way radios and other meansUpdate schedules as needed to meet aircraft requirementsMaintain records of aircraft, flights serviced, and services performedMonitor computers, phone calls, and surveillance camerasComplete customer billing documents when necessaryComply with WFS site security procedures for warehouse and other operationsObserve WFS staff, security contractors, and visitors' activitiesReport any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower programMinimum Requirements:HS Diploma, GED or EquivalentAbove average interpersonal and communication skillsMust be able to work under pressureMust be able to work alone, and use independent judgementCapable of handling multiple tasks simultaneouslyAbility to read, write, fluently speak and understand the English languagePreferred Skills:Must be able to concentrate on detailAbility to learn PC applications and apply knowledgeWrite legibly in order to complete forms and paperwork as requiredFamiliarity with personal computer software helpfulReports to work on a regular and timely basisPhysical Requirements/Working Conditions:Ability to lift up to 35 lbs.Ability to sit for prolonged periodAbility to stand and walk for long periods of timeAbility to work in stressful working conditions and under pressureAbility to work in seasonal and adverse weather conditions for extended periods of timeAbility to work rotating shift including weekends (i.e., Friday, Saturday and Sunday), holidays and days offPerks & Benefits:Access your pay when you need it through DailyPay app!On the spot awards offered through the Awardco Platform including gift cards and more!Multiple options for both full and part-time employees for quality medical care!Travel Discounts, Pet insurance, Discount Shopping & More!Wellness Programs offered to all employees!401k program offered!Opportunity for Internal Mobility and transfers available!WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.