Dispatcher Burlington

Summary

Dispatcher Burlington

Miles Sand & Gravel Company has been a trusted name in the industry for over 80 years, and we are seeking a Dispatch Professional to join our team in Western Washington. If you are an experienced dispatcher looking for a stable, rewarding career with a company that values safety, professionalism and teamwork, this is the opportunity for you!

What You'll Do:

• Work in all aspects of dispatch including aggregates, ready-mix and intercompany transport of various types of equipment and materials.
• Answer phones, quote and enter orders, recommend products for various applications.
• Coordinate and schedule personnel and equipment while ensuring customer satisfaction and company efficiency.
• Ensure the company's fleet of vehicles are continually operating in an efficient manner utilizing existing systems and technology.
• Schedule pilot vehicles as may be necessary to accommodate oversize loads.
• Train as a certified weighmaster for various scales.
• Relay directions and order information clearly and accurately.
• Timely completion of day to day office tasks such as data entry, misc. paperwork, filing etc.
• Make suggestions and recommendations to supervisors and managers in an effort to continually improve operations.
• Flexible and have the ability to work some weekend and evening hours may be required.
• Perform other duties as may be assigned.

What We're Looking For:

• Outstanding communication skills and a strong ability to communicate effectively and professionally via telephone, email and in-person. Have the ability to listen, speak plainly and communicate effectively.
• Excellent customer service skills are a necessity.
• A self-starter who can work independently, diligently and responsibly with minimal supervision; work as a member of a team; manage their time wisely; multi-task in a fast paced environment; meet a deadline; be accountable and have a "can do" attitude.
• Have the ability to solve problems, prioritize the most important situations, think quickly on your feet and apply solutions to minimize future disruptions.
• Possess the ability to keep calm during stressful situations.
• Organized with exceptional attention to detail and great recall skills.
• Dependable with an outstanding attendance record.
• Reliable transportation and the willingness to travel to various locations to fill-in for employees who are sick, on vacation, etc.
• Flexible and have the ability to work some evening and weekend hours may be required.
• Honest, responsible and trustworthy with confidential information.
• Proficient with MS Word, Excel, Outlook, 10-key, basic math skills.
• 3-5 years of increasing experience in the Transportation/Logistics industry is preferred. Experience with transporting aggregates and/or ready-mix is highly desired. Knowledgeable in Department of Transportation (DOT) regulations. A high school diploma or equivalent.

What We Offer:

• $22.00 to $39.00 per hour.
• Medical, Dental, Vision, Life, Wellness, Employee Assistance (EAP) (HSA & HRA).
• Paid Vacation (up to 40 hours the first year).
• Paid Holidays (7 per year).
• Paid Sick Leave (with annual cash-out for hours in excess of 40).
• Retirement Plan (Profit Sharing and 401K with Company match).
• Employee Referral Bonus.

Prior to employment, applicants are required to pass a pre-employment drug and alcohol screening test. This position is not safety sensitive, and therefore, applicants are not screened for non-psychoactive cannabis (e.g. CBD, CBG, CBC, THCA, etc.) for pre-employment.

Job Description

Dispatcher Burlington

Miles Sand & Gravel Company has been a trusted name in the industry for over 80 years, and we are seeking a Dispatch Professional to join our team in Western Washington. If you are an experienced dispatcher looking for a stable, rewarding career with a company that values safety, professionalism and teamwork, this is the opportunity for you!

What You'll Do:

• Work in all aspects of dispatch including aggregates, ready-mix and intercompany transport of various types of equipment and materials.
• Answer phones, quote and enter orders, recommend products for various applications.
• Coordinate and schedule personnel and equipment while ensuring customer satisfaction and company efficiency.
• Ensure the company's fleet of vehicles are continually operating in an efficient manner utilizing existing systems and technology.
• Schedule pilot vehicles as may be necessary to accommodate oversize loads.
• Train as a certified weighmaster for various scales.
• Relay directions and order information clearly and accurately.
• Timely completion of day to day office tasks such as data entry, misc. paperwork, filing etc.
• Make suggestions and recommendations to supervisors and managers in an effort to continually improve operations.
• Flexible and have the ability to work some weekend and evening hours may be required.
• Perform other duties as may be assigned.

What We're Looking For:

• Outstanding communication skills and a strong ability to communicate effectively and professionally via telephone, email and in-person. Have the ability to listen, speak plainly and communicate effectively.
• Excellent customer service skills are a necessity.
• A self-starter who can work independently, diligently and responsibly with minimal supervision; work as a member of a team; manage their time wisely; multi-task in a fast paced environment; meet a deadline; be accountable and have a "can do" attitude.
• Have the ability to solve problems, prioritize the most important situations, think quickly on your feet and apply solutions to minimize future disruptions.
• Possess the ability to keep calm during stressful situations.
• Organized with exceptional attention to detail and great recall skills.
• Dependable with an outstanding attendance record.
• Reliable transportation and the willingness to travel to various locations to fill-in for employees who are sick, on vacation, etc.
• Flexible and have the ability to work some evening and weekend hours may be required.
• Honest, responsible and trustworthy with confidential information.
• Proficient with MS Word, Excel, Outlook, 10-key, basic math skills.
• 3-5 years of increasing experience in the Transportation/Logistics industry is preferred. Experience with transporting aggregates and/or ready-mix is highly desired. Knowledgeable in Department of Transportation (DOT) regulations. A high school diploma or equivalent.

What We Offer:

• $22.00 to $39.00 per hour.
• Medical, Dental, Vision, Life, Wellness, Employee Assistance (EAP) (HSA & HRA).
• Paid Vacation (up to 40 hours the first year).
• Paid Holidays (7 per year).
• Paid Sick Leave (with annual cash-out for hours in excess of 40).
• Retirement Plan (Profit Sharing and 401K with Company match).
• Employee Referral Bonus.

Prior to employment, applicants are required to pass a pre-employment drug and alcohol screening test. This position is not safety sensitive, and therefore, applicants are not screened for non-psychoactive cannabis (e.g. CBD, CBG, CBC, THCA, etc.) for pre-employment.