Surveillance Officer I

Summary

Surveillance Officer I - 2730

River Spirit Casino Resort | Surveillance | Full Time

Location: Tulsa, OK, US, 74137

Job Description

Under the direction of the Surveillance Supervisor, the Surveillance Officer is responsible for observing activities at the Muscogee Nation Gaming Enterprises gaming facilities for compliance with Federal, State, and Tribal laws and ordinances. The Surveillance Officer, through observation, is to protect the integrity of the facility, all money, and all assets of the Tribe.

Responsibilities:

• Operates a closed circuit surveillance system within the gaming facility.
• Observes patrons and employees participating in gaming activities to detect infractions of house and policy rules and regulations.
• Observes patrons to detect various types of scams, fraud, and other violators as designated by the immediate supervisor.
• Records irregularities through detailed written reports.
• Ensures that all Muscogee Nation gaming facilities are following the Nation's gaming ordinances.
• Prepares daily activity report logs, incident reports and daily interdepartmental surveillance reports.
• Safeguards all confidential information and maintains departmental confidentiality.
• Reports any personal circumstances that may pose conflict of interest or hamper credibility to the Office of Public Gaming.
• Assists Lighthorse Security Officers within the facility by radio and/or phone.
• Performs additional duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required:

• Requires the ability to use Microsoft office, data entry and the internet.
• Must be 18 years or older.
• Require and maintain a valid driver's license.
• Six (6) months of surveillance and/or gaming experience, NIGC, internal controls, and IGRA, or a combination of education and experience preferred.
• Previous surveillance experience preferred.
• Must be able to work flexible schedule.
• Must have reliable transportation.
• Be able to travel to other MNGE properties.
• Problem solving skills and attention to detail.
• Professional communication skills.
• Critical and logical thinking.

Education

High School Diploma or GED

Associate's Degree in Criminal Justice or Law Enforcement preferred

Experience

Minimum Requirements - (2) years experience surveillance and/or gaming experience. Two (2) years experience and knowledge with surveillance reports and equipment, NIGC, internal controls, and IGRA, or a combination of education and experience.

Preferred Requirements - Three (3) years experience in surveillance and/or gaming, report writing, surveillance and/or gaming equipment, and knowledge of NIGC, internal controls, and IGRA. One (1) year experience in a supervisory capacity. Class II or III Casino experience preferred

Licenses/Certifications

Current Oklahoma Driver's License MNGE Gaming License is required.

Key positions require knowledge and application of Title 31 reporting requirements.

Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required.

Job Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry. Speech to communicate clearly, express ideas and convey information in an understandable manner. Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to operate office equipment and examine documents, records and files.

This list of minimum essential functions is illustrative of the minimums ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed as the maximum expectation, nor does it necessarily list all possible duties that may be assigned.

Job Description

Surveillance Officer I - 2730

River Spirit Casino Resort | Surveillance | Full Time

Location: Tulsa, OK, US, 74137

Job Description

Under the direction of the Surveillance Supervisor, the Surveillance Officer is responsible for observing activities at the Muscogee Nation Gaming Enterprises gaming facilities for compliance with Federal, State, and Tribal laws and ordinances. The Surveillance Officer, through observation, is to protect the integrity of the facility, all money, and all assets of the Tribe.

Responsibilities:

• Operates a closed circuit surveillance system within the gaming facility.
• Observes patrons and employees participating in gaming activities to detect infractions of house and policy rules and regulations.
• Observes patrons to detect various types of scams, fraud, and other violators as designated by the immediate supervisor.
• Records irregularities through detailed written reports.
• Ensures that all Muscogee Nation gaming facilities are following the Nation's gaming ordinances.
• Prepares daily activity report logs, incident reports and daily interdepartmental surveillance reports.
• Safeguards all confidential information and maintains departmental confidentiality.
• Reports any personal circumstances that may pose conflict of interest or hamper credibility to the Office of Public Gaming.
• Assists Lighthorse Security Officers within the facility by radio and/or phone.
• Performs additional duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required:

• Requires the ability to use Microsoft office, data entry and the internet.
• Must be 18 years or older.
• Require and maintain a valid driver's license.
• Six (6) months of surveillance and/or gaming experience, NIGC, internal controls, and IGRA, or a combination of education and experience preferred.
• Previous surveillance experience preferred.
• Must be able to work flexible schedule.
• Must have reliable transportation.
• Be able to travel to other MNGE properties.
• Problem solving skills and attention to detail.
• Professional communication skills.
• Critical and logical thinking.

Education

High School Diploma or GED

Associate's Degree in Criminal Justice or Law Enforcement preferred

Experience

Minimum Requirements - (2) years experience surveillance and/or gaming experience. Two (2) years experience and knowledge with surveillance reports and equipment, NIGC, internal controls, and IGRA, or a combination of education and experience.

Preferred Requirements - Three (3) years experience in surveillance and/or gaming, report writing, surveillance and/or gaming equipment, and knowledge of NIGC, internal controls, and IGRA. One (1) year experience in a supervisory capacity. Class II or III Casino experience preferred

Licenses/Certifications

Current Oklahoma Driver's License MNGE Gaming License is required.

Key positions require knowledge and application of Title 31 reporting requirements.

Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required.

Job Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry. Speech to communicate clearly, express ideas and convey information in an understandable manner. Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to operate office equipment and examine documents, records and files.

This list of minimum essential functions is illustrative of the minimums ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed as the maximum expectation, nor does it necessarily list all possible duties that may be assigned.