Lead E911 Telecommunicator

Summary

Performs responsible technical work dispatching law enforcement, medical, fire rescue and other equipment personnel usually in response to emergency situations; does related work as required. Work is performed under the regular supervision of the E911 Communications Manager and E911 Communications Specialist. Supervision is exercised over subordinate technical staff.General knowledge of the methods of operating the communications systemGeneral knowledge of radio and teletype proceduresGeneral knowledge of the geography of the county and location of important buildingsAbility to make major decisions in handling emergency situationsAbility to type at a reasonable rate of speedAbility to speak distinctlyAbility to solve problems within scope of responsibilityAbility to deal courteously with the public under stressful conditionsAbility to establish and maintain effective working relationships with associates and the general publicHigh School Diploma or equivalent from an appropriately accredited institution and two (2) years of experience ORAssociate Degree from an appropriately accredited institution and one (1) year of experience ORBachelor's Degree from an appropriately accredited institution and six (6) months of experienceMust possess and maintain a valid North Carolina driver's license.Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), Emergency Police Dispatch (EPD), CPR, Division of Criminal Information (DCI), National Incident Management Systems (NIMS), (100, 200, 700 & 800) and two (2) additional job-related certifications*** This position is safety sensitive and subject to random drug screens.This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, grasping, and repetitive motions; vocal communication is required for conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.The County of Moore is a drug-free workplace and Equal Opportunity employer.In compliance with the Immigration Reform and Control Act of 1986, Moore County will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States.All applicants tentatively selected for this position will be required to submit to a pre-employment background check, pre-employment drug test and post offer physical.Moore County is an E-Verify Participant#J-18808-Ljbffr

Job Description

Performs responsible technical work dispatching law enforcement, medical, fire rescue and other equipment personnel usually in response to emergency situations; does related work as required. Work is performed under the regular supervision of the E911 Communications Manager and E911 Communications Specialist. Supervision is exercised over subordinate technical staff.General knowledge of the methods of operating the communications systemGeneral knowledge of radio and teletype proceduresGeneral knowledge of the geography of the county and location of important buildingsAbility to make major decisions in handling emergency situationsAbility to type at a reasonable rate of speedAbility to speak distinctlyAbility to solve problems within scope of responsibilityAbility to deal courteously with the public under stressful conditionsAbility to establish and maintain effective working relationships with associates and the general publicHigh School Diploma or equivalent from an appropriately accredited institution and two (2) years of experience ORAssociate Degree from an appropriately accredited institution and one (1) year of experience ORBachelor's Degree from an appropriately accredited institution and six (6) months of experienceMust possess and maintain a valid North Carolina driver's license.Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), Emergency Police Dispatch (EPD), CPR, Division of Criminal Information (DCI), National Incident Management Systems (NIMS), (100, 200, 700 & 800) and two (2) additional job-related certifications*** This position is safety sensitive and subject to random drug screens.This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, grasping, and repetitive motions; vocal communication is required for conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.The County of Moore is a drug-free workplace and Equal Opportunity employer.In compliance with the Immigration Reform and Control Act of 1986, Moore County will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States.All applicants tentatively selected for this position will be required to submit to a pre-employment background check, pre-employment drug test and post offer physical.Moore County is an E-Verify Participant#J-18808-Ljbffr