Government Careers

  • Dispatcher

  • West Allis Heating, Cooling, Plumbing & Electrical
  • Milwaukee, Wisconsin 53244 United States View Map

Summary

Overview

Looking to TRADE up from a job to a career? West Allis is looking for an experienced Dispatcher.

Why join THIS team?
  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)
What you will do:
  • Convert incoming customer calls into booked service appointments.
  • Knowledgeably prioritize calls according to importance and urgency
  • Respond to customer requests, resolving issues and promoting the brand.
  • Schedule appointments with clients using the right tech/right call guidelines
  • Data entry into the computer system to track calls and client information as necessary
  • Receive emergency and non-emergency calls and record significant information as necessary
  • Knowledgeably prioritize calls according to importance and urgency
  • Monitor field technicians in order to effectively prioritize their schedules and use of time
What you bring:
  • Previous customer service experience
  • Strong attention to details
Schedule
  • Tuesday-Saturday
    • Tues-Fri, 9am-6pm
    • Saturdays, 7am-4pm

Who WE Are:

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!

If this sounds like something you would like to join for a long-term career move, apply today!

Job Description

Overview

Looking to TRADE up from a job to a career? West Allis is looking for an experienced Dispatcher.

Why join THIS team?
  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)
What you will do:
  • Convert incoming customer calls into booked service appointments.
  • Knowledgeably prioritize calls according to importance and urgency
  • Respond to customer requests, resolving issues and promoting the brand.
  • Schedule appointments with clients using the right tech/right call guidelines
  • Data entry into the computer system to track calls and client information as necessary
  • Receive emergency and non-emergency calls and record significant information as necessary
  • Knowledgeably prioritize calls according to importance and urgency
  • Monitor field technicians in order to effectively prioritize their schedules and use of time
What you bring:
  • Previous customer service experience
  • Strong attention to details
Schedule
  • Tuesday-Saturday
    • Tues-Fri, 9am-6pm
    • Saturdays, 7am-4pm

Who WE Are:

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!

If this sounds like something you would like to join for a long-term career move, apply today!
Government Careers

Government Careers

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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