Dispatcher

DispatcherReceive and transmit radio or telephone communications to deploy personnel and/or equipment.Duties and responsibilities include but are not limited to:Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks.Monitors all audio and video surveillance equipment.Maintains radio and incident logs.Routes and records all telephone calls.Enters classified information into the computer.Prepare detailed reports.Operates information/parking/security booth.Performs other related duties as assigned.Required qualifications:High school diploma or GEDMust have a valid State IdentificationAbility to work effectively in stressful situationsSkills in keyboarding, basic grammar, basic math basic level word processing (MS Word) and basic level spreadsheet applications (MS Excel)Ability to multi-task such as answering calls, questions, fingerprinting and entering data.Ability to work cooperatively and courteously with staff and the general publicAbility to make rapid decisionsGood verbal and written communication skillsMust have sensitivity to respond appropriately to the needs of the communityPreferred qualifications:Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and recordsAbility to be mentally alert at all times while on duty and to remain calm under stressAbility to multi-task such as answering calls, questions, fingerprinting and entering data.Ability to work cooperatively and courteously with staff and the general publicCommunications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalentWorking conditions:Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire.This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 04. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions. Target Hiring Rate: Minimum salary $39,380/annuallySpecial note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.Equal opportunity statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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