Dispatcher

Nielsen Dodge of Morristown is seeking an experienced, organized, and motivated Dispatcher / Shop Quality Control Coordinator to lead workflow and quality control at our busy Jeep service department . This position will be responsible for dispatching work, monitoring repair progress, performing road tests, and overseeing a team of 8-10 technicians.This is a leadership role within the service department and offers strong opportunity for growth and advancement within our organization.Key ResponsibilitiesDispatch repair orders to 8-10 technicians based on skill level and workloadMonitor daily shop productivity and adjust workflow as neededTrack repair progress to ensure timely and efficient completionPerform road tests to verify proper repairs and overall vehicle qualityConduct final quality control checks prior to vehicle deliveryMaintain steady workflow to keep technicians productiveCommunicate effectively with service advisors, parts department, and managementEnsure repairs meet dealership and manufacturer standardsQualificationsPrevious automotive shop or dealership experience preferredStrong understanding of automotive repair and diagnostic processesLeadership ability with experience managing or directing techniciansExcellent organizational and multitasking skillsStrong communication and problem-solving abilitiesValid driver's license with a clean driving recordWhat We OfferFREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!Medical, Dental, and Vision insuranceLife insurance401K retirement accountPaid time offCompetitive pay based on experiencePositive and team-oriented work environmentStable, high-volume Jeep storeRoom for advancement and career growth within the dealership#J-18808-Ljbffr

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