SECURITY DISPATCHER

Security Dispatcher

Unit: Campus Police

Shift: Varies

Shift Length: 12 Hour Shift

Status: Full-time/ 80 Hours Per Pay

Facility: Upper Valley Medical Center

Position Summary

Responsible for dispatching Security calls, completion of dispatch log sheets, and the card access system. Assists patients, visitors, and employees by giving directions, over the phone, accurately. Controls parking and entrances to hospital by use of the Matrix card access system.

Education

• Minimum Level of Education Required: High School completion / GED

Licensure/Certification/Registration

• Must pass Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment

Experience

• Minimum Level of Experience Required: No prior job-related work experience
• Preferred experience: Previous experience in law enforcement as dispatcher desirable

Knowledge/Skills

• Computer skills desirable
• Ability to acquire International Association for Healthcare Security and Safety Basis Training
• Ability to acquire Incident Command system (ICS) – IS 100 I.E.B
• This position requires an individual able to work under pressure with many interruptions while remaining calm and pleasant to the public and facility personnel.

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