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3Jobs found

Deputy for Strategic Operations
- Oxon Hill, Maryland
- Gridiron IT
- Full Time
- Federal Government
- Information Technology and Communication Services
Loss Prevention Officer
- Oxon Hill, Maryland
- Marriott
- Full Time
- Public Safety
Hill-Loss Prevention Associate
- Oxon Hill, Maryland
- Forman Mills
- Full Time
- Public Safety

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Deputy for Strategic Operations
- Oxon Hill, Maryland 20745 United States
- Gridiron IT
- Aug 08, 2026
- Full Time
Gridiron IT

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country. Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service. Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
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Job Details
- Full Time
- Aug 08, 2026
Job Description
Deputy for Strategic Operations
Location: National Harbor, MD
Work Type: Onsite
Remote Work: NO

Job Description

Gridiron IT is seeking a Deputy for Strategic Operations that will play a critical role in the successful execution and continuous improvement of the contract supporting FEMA's Integrated Alert and Public Warning System (IPAWS). This position is responsible for driving performance improvement and process efficiency through consent program evaluation, while also developing and managing a comprehensive testing and training program, and overseeing a team of 24/7 emergency communications analysts.

This role will support FEMA IPAWS's mission and vision by contributing to strategic planning, providing multi-directional leadership, upholding customer deliverables, identifying and implementing scenario-based solutions to operational requirements. The ideal candidate will exhibit the ability to master emergency communications with the public, alert origination software/hardware, strong organizational skills, extensive project management experience, a professional demeanor, and the ability to present eloquently and train effectively.

Responsibilities:

Technical:

Maintain proficiency to manage and support Emergency Communications Assistant Managers and Analysts with:

Evaluating CAP XML meta data, error codes to provide efficient resolution and reporting.
Navigation of internal IPAWS systems that support alert and warning environments.
Management and application of Customer Relationship Management System with ability to identify and recommend efficient and effective system use.

System Administrator/Manager for software and hardware tools specific to supporting IPAWS and Technical Support Services operations; regularly assessing and testing to confirm operational status, providing regular reports for leadership including recommendations for system improvement.
Capture or develop and implement requirements (i.e., operational, functional, technical) following project management principles.
Compose and lead the development of formal documentation (e.g., white papers, case studies, etc.) to inform leadership of complex issues and recommend research or experience-based solutions or advance alert and warning standards of practice.
Maintain awareness and comprehension of legislation and policies related to public alert and warning for reporting and timely integration into IPAWS Technical Support Services operations and services.
Programmatic:

Assist Program Manager in the development of strategic plans and transition plans, implementing process improvements, designing, and implementing communication strategies and plans, and facilitating organizational change to improve organizational performance and service levels.
Develop and implement comprehensive evaluation plans to assess program effectiveness and impact.
Analyze data to identify trends, gaps, and areas for efficiency, effectiveness, and improvement; identify opportunities for innovation; provide strategic recommendations applicable to data analysis.
Provide strategic advisement in alert and warning functions with specifications in alerting authority's IPAWS training, tests, and exercises.
Design, develop, and lead the implementation of a comprehensive testing and training program to include a strategically designed roadmap, related outputs, and evaluation metrics; applying known or new educational principles.
Maintain knowledge or proficiency in existing, new, or trending training methods and techniques, providing formal recommendations for adoption and implementation.
The role directly supports continuity of operations, audit readiness, workforce readiness, and long-term program sustainability.

Leadership:

Develop and deliver customer briefings, reports, and materials for engaging with internal and external stakeholders, ensuring timely and high-quality delivery of customer outputs and program deliverables.
Establish and maintain governance frameworks for program management to include development of an operations manual, reference guide(s), Standard Operating Procedures (SOPs) and Standard Operating Guidelines (SOGs).
Maintain proficiency in alert and warning governance and standards of practice.
Ensure compliance with policies, procedures, and regulatory requirements.
Manage an onsite 24/7 watch center, ensuring that all customer requirements are met and challenges are communicated and solutioned timely and effectively. Lead and mentor a team, fostering a collaborative and high-performance work environment
Qualifications:
Education:

Masters degree preferred; 12 years work experience may be substituted for degree
Bachelors degree required; 6 years work experience may be substituted for degree

Experience in a similar role within a non-profit, government, or large corporate environment.
Familiarity with industry-specific regulations and compliance requirements.

Experience:

Minimum of 7 years of progressive experience in a technical role, program evaluation, and/or operations, with a focus in emergency communications.
Proven experience in leading and managing a 24/7 watch center or similar customer service operation.
Strong project management experience with demonstrated success in delivering complex projects on time and within budget.
Skills:

Proficiency in project management tools and software (e.g., Microsoft Project, Jira).
Strong command of Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with data analysis tools and techniques preferred (PowerBI, Tableau).
Study and learn alert origination software tools.
Study and learn Emergency Alert System (EAS) hardware devices associated with message distribution.
Professional demeanor and excellent interpersonal skills; ability to communicate complex information clearly and effectively.
Demonstrated proficiency in training and development, with experience in designing and delivering training programs.

Desired, Not Required:
Ability to obtain TS/SCI.
Certified Project Management Professional (PMP)

Clearance
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. DHS Public Trust

Compensation and Benefits

Salary Range: $150 - 160K/yr (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)

Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.

Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations. Deputy for Strategic Operations
Location: National Harbor, MD
Work Type: Onsite
Remote Work: NO

Job Description

Gridiron IT is seeking a Deputy for Strategic Operations that will play a critical role in the successful execution and continuous improvement of the contract supporting FEMA's Integrated Alert and Public Warning System (IPAWS). This position is responsible for driving performance improvement and process efficiency through consent program evaluation, while also developing and managing a comprehensive testing and training program, and overseeing a team of 24/7 emergency communications analysts.

This role will support FEMA IPAWS's mission and vision by contributing to strategic planning, providing multi-directional leadership, upholding customer deliverables, identifying and implementing scenario-based solutions to operational requirements. The ideal candidate will exhibit the ability to master emergency communications with the public, alert origination software/hardware, strong organizational skills, extensive project management experience, a professional demeanor, and the ability to present eloquently and train effectively.

Responsibilities:

Technical:

Maintain proficiency to manage and support Emergency Communications Assistant Managers and Analysts with:

Evaluating CAP XML meta data, error codes to provide efficient resolution and reporting.
Navigation of internal IPAWS systems that support alert and warning environments.
Management and application of Customer Relationship Management System with ability to identify and recommend efficient and effective system use.

System Administrator/Manager for software and hardware tools specific to supporting IPAWS and Technical Support Services operations; regularly assessing and testing to confirm operational status, providing regular reports for leadership including recommendations for system improvement.
Capture or develop and implement requirements (i.e., operational, functional, technical) following project management principles.
Compose and lead the development of formal documentation (e.g., white papers, case studies, etc.) to inform leadership of complex issues and recommend research or experience-based solutions or advance alert and warning standards of practice.
Maintain awareness and comprehension of legislation and policies related to public alert and warning for reporting and timely integration into IPAWS Technical Support Services operations and services.
Programmatic:

Assist Program Manager in the development of strategic plans and transition plans, implementing process improvements, designing, and implementing communication strategies and plans, and facilitating organizational change to improve organizational performance and service levels.
Develop and implement comprehensive evaluation plans to assess program effectiveness and impact.
Analyze data to identify trends, gaps, and areas for efficiency, effectiveness, and improvement; identify opportunities for innovation; provide strategic recommendations applicable to data analysis.
Provide strategic advisement in alert and warning functions with specifications in alerting authority's IPAWS training, tests, and exercises.
Design, develop, and lead the implementation of a comprehensive testing and training program to include a strategically designed roadmap, related outputs, and evaluation metrics; applying known or new educational principles.
Maintain knowledge or proficiency in existing, new, or trending training methods and techniques, providing formal recommendations for adoption and implementation.
The role directly supports continuity of operations, audit readiness, workforce readiness, and long-term program sustainability.

Leadership:

Develop and deliver customer briefings, reports, and materials for engaging with internal and external stakeholders, ensuring timely and high-quality delivery of customer outputs and program deliverables.
Establish and maintain governance frameworks for program management to include development of an operations manual, reference guide(s), Standard Operating Procedures (SOPs) and Standard Operating Guidelines (SOGs).
Maintain proficiency in alert and warning governance and standards of practice.
Ensure compliance with policies, procedures, and regulatory requirements.
Manage an onsite 24/7 watch center, ensuring that all customer requirements are met and challenges are communicated and solutioned timely and effectively. Lead and mentor a team, fostering a collaborative and high-performance work environment
Qualifications:
Education:

Masters degree preferred; 12 years work experience may be substituted for degree
Bachelors degree required; 6 years work experience may be substituted for degree

Experience in a similar role within a non-profit, government, or large corporate environment.
Familiarity with industry-specific regulations and compliance requirements.

Experience:

Minimum of 7 years of progressive experience in a technical role, program evaluation, and/or operations, with a focus in emergency communications.
Proven experience in leading and managing a 24/7 watch center or similar customer service operation.
Strong project management experience with demonstrated success in delivering complex projects on time and within budget.
Skills:

Proficiency in project management tools and software (e.g., Microsoft Project, Jira).
Strong command of Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with data analysis tools and techniques preferred (PowerBI, Tableau).
Study and learn alert origination software tools.
Study and learn Emergency Alert System (EAS) hardware devices associated with message distribution.
Professional demeanor and excellent interpersonal skills; ability to communicate complex information clearly and effectively.
Demonstrated proficiency in training and development, with experience in designing and delivering training programs.

Desired, Not Required:
Ability to obtain TS/SCI.
Certified Project Management Professional (PMP)

Clearance
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. DHS Public Trust

Compensation and Benefits

Salary Range: $150 - 160K/yr (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)

Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.

Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
Apply Now View job
Share this job:
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
Gridiron IT

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
Gridiron IT
- https://careersingovernment.com/
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Search Jobs In Oxon Hill

3 Jobs in Oxon Hill

Deputy for Strategic Operations

Loss Prevention Officer

Hill-Loss Prevention Associate

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FEATURED JOBS

Communications and Marketing Manager

SENIOR PLAN CHECK ENGINEER

Business administrator

Featured Employers

Regional Transportation Commission of Southern Nevada

City of Inglewood

Madera Unified School District - Personnel Commission

Deputy for Strategic Operations

Gridiron IT

Job Details

Job Description

Gridiron IT

Gridiron IT